Senior People Operations Partner (9-month FTC)
About The Position
We’re looking for a Senior People Operations Partner who brings a strong systems-thinking mindset to People Operations. This role goes beyond executing processes—you will analyze, optimize, and evolve how our People operations work end-to-end. You’ll connect workflows, systems, and employee experience, identifying opportunities to simplify processes and leverage automation to scale effectively. You’ll play a key role in ensuring our People infrastructure is not only reliable, but continuously improving as we grow. This is a hands-on role with high visibility, where you’ll contribute to both operational excellence and process design across the employee lifecycle.
Requirements
- Experience in People Operations, HR Shared Services, or HR Operations in a fast-paced, high-growth environment
- Strong systems thinking mindset—you naturally look at processes end-to-end, understand dependencies, and design improvements that scale
- Experience improving or redesigning People/HR processes, ideally with a focus on automation and tooling
- Strong working knowledge of HR systems (HiBob or similar HRIS) and data management
- Proven experience supporting multi-country populations (US + Europe)
- High attention to detail with a strong sense of ownership over data accuracy and process quality
- Ability to translate operational challenges into structured process and system improvements
- Strong communication skills and a service-oriented approach to employee support
- Ability to manage competing priorities in a dynamic environment
- Solid understanding of HR compliance and best practices
Responsibilities
- Analyze, design, and improve People processes
- Map and evaluate end-to-end People processes, identifying inefficiencies, risks, and opportunities for simplification
- Redesign workflows to improve scalability, reduce manual effort, and enhance employee experience
- Partner with People Systems to translate process improvements into system enhancements and automation
- Take a structured, systems-level approach to problem solving, understanding upstream and downstream impacts
- Operate and improve People systems
- Ensure HRIS (HiBob) reflects well-designed processes—not just accurate data—by continuously improving workflows, fields, and automation
- Support system updates, configurations, and workflow enhancements
- Identify gaps across processes and systems, and drive improvements that combine process redesign and technology enablement
- Ensure data quality and operational rigor
- Own data accuracy across People systems, ensuring compliance and audit readiness
- Support reporting and data validation in partnership with People Analytics and Finance
- Contribute to building trust in workforce data through consistent, reliable operations
- Enhance employee experience through operations
- Act as a primary point of contact for employee inquiries, delivering clear, timely, and high-quality support
- Identify friction points in the employee journey and drive improvements
- Build simple, scalable processes that improve the overall employee experience
- Drive continuous improvement
- Proactively identify opportunities to streamline processes, reduce manual work, and increase efficiency
- Support cross-functional initiatives that improve People Operations at scale
- Help evolve operational practices as the company grows
- Own and deliver employee lifecycle operations
- Manage end-to-end employee lifecycle processes (onboarding, changes, offboarding) with a focus on accuracy, consistency, and experience
- Ensure employee records, contracts, and documentation are maintained with high data integrity and confidentiality
- Partner with IT, Payroll, and Total Rewards to ensure smooth execution of lifecycle events
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
