Senior People Operations and Systems GeneralistNew

Checkr • San Francisco, CA

207d • $126,000 - $148,000 • Remote

About The Position

Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr's innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable. We're a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2024 List and is a Y Combinator 2024. We are looking for a driven Senior People Operations and Systems Generalist who can be a positive force to manage people data and set a high bar for employee service in our team. This role will play a key part in managing employee requests through our JIRA help desk, completing business processes and data entry in Workday, maintaining data integrity across our people technology, and play a part in compliance related activities for the People Ops team. We're looking for someone who is passionate about detail and process oriented work and can help us scale our employee core services as Checkr continues to grow. Join us and be a part of a mission-driven company that is passionate about investing in people operations.

Requirements

• Expertise in our people tools including Workday HCM, JIRA Help Desk, Greenhouse, CultureAmp, and more. Additional Workday module experience is a plus.
• 5+ years of experience working in People Ops teams at fast-paced, scaling organizations.
• High degree of customer-obsession, with a track record for delivering results, team collaboration and business acumen.
• Experience with broad HR practices and program development that allows you to understand the needs of stakeholders across the People function and beyond.
• Strong HR operational foundation across technology, process design, and employee experience.
• Ability to work 'hands-on' and willingness to 'roll up your sleeves' to get things done.
• Problem solving and critical thinking skills while exercising sound judgment.
• Proven experience handling confidential and sensitive information with the ability to exercise discretion and show good judgment; honesty, integrity, and trust-building behaviors in all dealings is essential and required in this role.
• Excellent verbal, written and interpersonal communication skills required.
• Proven time management skills and project management skills, with the ability to manage a high volume of requests.
• Working knowledge of Google Suite required, especially Google Sheets to include v-lookups, pivot tables, and beyond.
• Ability to work independently and as part of a distributed team, comfortable adapting to change and bringing a sense of resilience to a scaling operations team.

Responsibilities

• Uses a deep understanding of Workday to serve as the subject matter expert on development and maintenance of business processes and system enhancements.
• Responsible for accurately entering employee data into Workday and appropriately managing large sets of data for EIB processing.
• Partner with stakeholders in corporate engineering and the people team to roll out enhancements and system configuration requests in Workday.
• Provides high quality employee and manager support through our JIRA help desk by responding to various questions, directing employees to the right resources, and representing our company policies and practices.
• Commitment to confidentiality and protection of employee private and/or personal data throughout our people technology.
• Assist in process development or improvement in Workday with a focus on enabling self-service and ability to scale.
• Prepare, review, interpret and analyze a variety of data, information and reports and make recommendations on findings.
• Maintain clear, accurate, and up-to-date process documentation for internal and cross-functional teams.
• Working knowledge of relevant federal and global regulations that impact our work and coordinating compliance requirements.
• Develop and deliver training related to new system enhancements.
• Supports the People function by contributing to ongoing process improvements and holding a high bar for oneself.
• Perform additional People Operations duties and projects as they arise.

Benefits

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend, home office stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services