Senior People Operations Analyst

Samsung Research America•Mountain View, CA

7d•Onsite

About The Position

We are looking for a detail-oriented and proactive Senior People Operations Analyst to join our dynamic People Team. In this pivotal role, you will focus on optimizing our Human Resource Information System (HRIS) to enhance data fidelity and management, streamline HR processes, and ensure compliance with regulatory requirements. You will play an essential role in supporting strategic initiatives and driving operational efficiency across the organization.

Requirements

Bachelor’s degree in Human Resources, Business, Data Analytics, or a related field
5+ years of experience in HRIS or relevant experience
Adept at managing confidential data with the utmost discretion and integrity
Strong technical proficiency with various HRIS (e.g., Workday, ServiceNow) and data analysis tools (e.g., Excel, Tableau)
Significant skill in leveraging and troubleshooting HR related systems to effectively solve complex business issues
Strong understanding of database relationships and experience in complex report writing using various tools
Exceptional attention to detail, with a commitment to delivering high-quality, accurate work
Highly organized and self-directed, with the ability to thrive in a fast-paced, dynamic environments – effectively balancing multiple priorities with a clear sense of urgency and the ability to perform independently under pressure
Excellent interpersonal skills with the ability to build and maintain positive relationships across teams
Strong written and verbal communications skills

Responsibilities

Administer and maintain the HR Information System (HRIS) including Workday and ServiceNow
Manages audit and quality control processes to ensure data integrity and appropriate user access across HR systems
Serve as the primary point of contact for HRIS-related inquiries, providing end-user support and troubleshooting assistance
Identify and define problems with collecting and analyzing data, and draw valid conclusions, with recommendations
Analyze HR metrics and generate actionable reports to support decision-making and strategic planning
Collaborate cross-functionally with team members at all levels to develop forward-thinking strategies for system enhancements, integrations, process improvement and employee experience
Support the creation and maintenance of journey maps for both system process and end-user experiences
Contribute to a collaborative team environment by sharing diverse perspectives, learning from others, and shifting workloads flexibly as needed
Stay up-to-date with industry trends, emerging technologies, and HRIS best practices
Preform special projects and additional duties as assigned