Senior People Business Partner

ServiceTitan

123d • $151,100 - $202,100

About The Position

We’re looking for a Senior People Business Partner to build and drive scalable solutions that support business objectives within our G&A teams. This role is critical in executing our people initiatives, coaching managers, and working cross-functionally within the People Operations team to drive successful programs. In this role, you’ll work closely with leadership as a strategic partner and trusted advisor and balance organizational and employee needs. We are looking for someone who has been exposed to scaling teams in a fast-paced environment while touching each step of the employee lifecycle. This position will play a crucial role serving as a key business partner to work on talent opportunities and tackle challenges while paving the way for best-in-class employee experience processes and practices.

Requirements

• 7+ years of HR business experience, ideally with at least 4+ years of experience as a strategic HR business partner in a fast-paced scaling environment.
• Well-rounded experience with a variety of HR disciplines such as employee relations, organizational design, performance management, and talent development.
• An ability to coach and influence leaders and employees.
• A deep level of curiosity and strong business acumen to be able to proactively connect the dots and make sound decisions using great judgment.
• Comfort in navigating complex situations and operating in a fast-paced, sometimes ambiguous environment.

Responsibilities

• Provide strategic thought partnership and coaching to our leaders in leading and scaling high performing, ambitious teams.
• Coach and advise across all levels of the organization on a variety of components impacting employee experience, including performance management, people and team dynamics, rewards and recognition, and employee relations concerns.
• Build relationships while modeling and inspiring a culture of mutual accountability, constructive collaboration, and high quality execution.
• Have a key role in organizational-wide initiatives and projects, including workforce planning, and organizational effectiveness.
• Partner with leaders to help forecast headcount needs and collaborate with recruiting to ensure we hire the right talent.
• Lead and execute business practice/work process improvements to identify opportunities for leveraging and deploying our talent and ensure people-related initiatives have ROI that add to organizational value and output.
• Collaborate and partner with the broader People Ops team to roll out all key people processes around compensation reviews, DEI, benefits, and learning & development programs.
• Be a trusted advisor and partner to ServiceTitan leaders on all people-related matters.

Benefits

• Flexible time off with ample learning and development opportunities.
• Comprehensive onboarding program and leadership training for Titans at all levels.
• Holistic health and wellness benefits including company-paid medical, dental, and vision.
• 401k match and telehealth options including memberships to One Medical.
• Parental leave and support, up to $20k in fertility services, surrogacy, and adoption reimbursement.
• Free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1,001-5,000 employees