Amazon.com - Newark, NJ

posted 6 days ago

- Mid Level
Newark, NJ
General Merchandise Retailers

About the position

In this role, you will partner with our organizational leadership and HR Business partners to drive Audible's People Analytics consulting projects. You will focus on design and implementation of global People Analytics initiatives, identifying opportunities for improvement and developing recommendations needed. You will turn ambiguous business questions to clearly defined problems, develop quantifiable metrics, and implement reporting to support the data needs across the organization.

Responsibilities

  • Act as strategic advisor and thought leader on key initiatives/processes, both client specific and enterprise wide
  • Identify research opportunities, form hypotheses, synthesize conclusions and present findings/recommendation to stakeholders
  • Build partnerships and work closely with internal teams to deliver tools and system solutions; provide monthly review and assessment of solution performance and adoption
  • Work side-by-side with internal and external stakeholders to improve operational process efficiency
  • Identify and support HR and business reporting and data needs, initiate and prioritize reporting tool enhancement, and prepare report and reporting solution specifications
  • Design and develop statistical models to measure the effectiveness of HR programs and initiatives
  • Perform extensive research leveraging published literature and real-world, practical application of data to guide internal research
  • Design and implement dashboards that present data in a meaningful and actionable framework for leadership
  • Conduct internal research, designing structurally sound surveys, online experiments, and A/B tests
  • Interpret employee data to identify significant differences, relationships, and trends in data, as well as factors that could affect the results of research
  • Drive process improvement needed to streamline operations
  • Coach managers and other employees on Analytics policies and best practices
  • Initiate the right contacts to resolve and discuss mutual problems or collaborate on procedures or transactions
  • Convey information to occasionally divergent audiences that may require some persuasion
  • Be responsible for planning own work, assessing own progress, and adjusting efforts to meet goals
  • Travel and work across global time zones occasionally

Requirements

  • BA/BS degree in Engineering, Statistics, Computer Science, Operations Research, Business Analytics, Information Systems or related field
  • 5+ years of professional experience in business analysis or comparable analytics position
  • Work experience focused on using data to uncover insights that drive action
  • Experience in fields such as analytics, business intelligence, consulting, finance, or related areas
  • Experience with advanced data tools (e.g., R, Tableau, Python, SPSS)
  • Experience in building comprehensive self-service dashboards and reports
  • Experience with survey design and analysis
  • Experience with workforce planning

Nice-to-haves

  • Customer orientation with consultative skills - strong aptitude for proactively identifying needs and defining solutions
  • Strongly self-motivated; solves business problems and works well with limited supervision
  • Experience identifying and translating business issues into questions that can be answered with data
  • Strong verbal and written communication skills; communicates succinctly and clearly and can create documents and presentations that are ready for leadership review
  • Comfort operating in ambiguous situations within a high growth environment
  • Advanced degree (Masters, PhD)
  • Experience with AWS Quicksight
  • Experience with statistical analysis and quantitative research
  • Experience with forecasting
  • Strong knowledge of HR technology solutions (preferably Workday and Prism); deep understanding of business intelligence and reporting tools, including Excel (complex formulas, pivots, etc.)
  • Project management experience with multiple stakeholders; experience prioritizing and delegating projects/tasks
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