Senior Pension Analyst

DEFINITI LLC • Erie, PA

5d • Remote

About The Position

Why join our team at Definiti? If you enjoy tackling challenges and believe in delivering exceptional client service, Definiti may be perfect for you. You can make a difference by helping to improve and secure many retirements, while also helping to grow a dynamic organization. Most roles are fully remote, so you need to be comfortable using technology, be productive in a home office with a reliable internet connection to stay in touch with your team and deliver high-quality service to our clients. Definiti supports your professional growth through comprehensive training and industry credentials and certifications.

Definiti is a national retirement services company that helps clients manage and administer their retirement plans. We help clients define what's possible and what’s next for their retirement plans.

PURPOSE OF POSITION
The Senior Pension Analyst administers complex defined benefit pension plans, ensuring accuracy, regulatory compliance, and high-quality client service. This role performs and reviews benefit calculations, analyzes pension data, prepares reports and filings, and supports plan events throughout the plan lifecycle. As a senior resource, the role provides technical guidance to a team of analysts, collaborates cross-functionally, and contributes to process improvements that enhance efficiency and service quality.

Requirements

• Demonstrated ability to independently manage complex plans and client relationships with minimal oversight
• Strong knowledge of defined benefit pension plan administration and related regulations
• Experience with ProAdmin by Winklevoss Technologies or Defined Benefit Precision by PensionSoft is a plus; must have strong experience with complex pension calculations
• Advanced proficiency in Microsoft Excel,
• High level of demonstrated accuracy and attention to detail with the ability to analyze and reconcile large data sets
• Demonstrated excellence in written and verbal communication
• Strong systems skills (data handling, SQL a plus)
• Strong organizational and time-management skills with the ability to manage multiple deadlines
• Proven track record of consistently meeting or exceeding performance expectations
• Ability to work independently while remaining highly collaborative in a team environment
• Ability to explain complex pension concepts clearly to non-technical audiences
• Professional judgment in handling sensitive participant and client information
• Adaptable and effective in a fast-paced, deadline-driven environment
• HS Diploma or GED required
• Minimum 7 years of experience related to defined benefit administration services
• Broad knowledge of the retirement plan industry
• Bachelor’s Degree in Math, Accounting, Finance, or related field: equivalent experience may be considered in lieu of degree.
• Ability to build rapport with others remotely while working productively with limited in-person interaction
• Have access to a reliable and consistently strong, high-speed internet connection suitable for remote work. A stable, high-speed internet connection is essential for effective communication, collaboration, and productivity while working remotely
• Designate a quiet, and well-lit space free of as many distractions as possible
• Be online and available to work during designated business hours in local time zone
• Accustomed to using Microsoft Teams (or similar virtual-meeting applications) to meet with colleagues regularly on video and use the chat feature for quick communications. We utilize many Microsoft Teams features (such as Channels and file storage) for announcements, relevant conversations, and file sharing. Familiarity with Microsoft Teams is a plus
• Accustomed with file-storage and file-sharing tools such as Microsoft SharePoint

Responsibilities

• Administer complex defined benefit pension plans in accordance with plan documents, IRS/DOL regulations, and client service agreements
• Draft clear, defensible explanations for benefit determinations
• Perform and review benefit calculations, including normal retirement, early retirement, vested terminations, death, disability, and lump-sum distributions
• Analyze pension data for accuracy, completeness, and compliance; identify discrepancies and compliance risks and recommend corrective action
• Ensure pension plan compliance with DOL, IRS and PBGC requirements. Accurately interpret and apply plan document provisions; verify benefit calculations, coordinate and deliver required notices
• Prepare, review, and reconcile pension reports, participant statements,
• Serve as a subject-matter resource for Pension analysts by reviewing work, providing guidance, and supporting quality assurance efforts
• Respond to client and participant inquiries with clear, professional written and verbal communication
• Collaborate with actuarial, legal, payroll, and client service teams to ensure timely and accurate plan administration
• Participate in strategic projects, including new business development and acquisition integration.
• Support plan implementation, system coding, and Plan termination projects.
• Ensure adherence to internal controls, service standards, and established procedures
• Proactively identify process improvements to enhance efficiency, accuracy, and client satisfaction

Benefits

• A virtual-first work philosophy for most jobs
• 401(k) with up to 4% match
• Flexible PTO allows you to take the time you need for wellness, vacations, and personal matters. We foster a trusting environment where employees manage their workloads responsibly. Time off doesn’t accrue.
• 12 paid holidays, 2 paid floating holidays, and your birthday is a holiday
• Paid Parental Leave
• A variety of medical, dental and vision plan options including Definiti subsidized premiums
• Company-paid life insurance and short-term disability insurance
• Bonus plan eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED