Senior Peer Response & Education Specialist

Denver Health • Denver, CO

117d • $63,100 - $97,900

About The Position

The Senior Peer Response & Education Specialist, under limited supervision, provides emotional support and psychological first aid (PFA) integrating principles of psychological safety, respect, inclusion and belonging into all peer support services in the form of peer response as well as trauma- and resilience-informed training and education within Denver Health's RESTORE program. In alignment with RESTORE's mission of promoting increased and sustained mental well-being of the health professional workforce as well as individual, collective and organizational resilience, this role provides peer support across several service lines including the 24/7 peer support line, group support opportunities, mobile service delivery and a drop-in center for Denver Health personnel. The Senior Peer Response & Education Specialist facilitates trauma- and resilience-informed systems and workforce well-being education and training.

Requirements

• Master's Degree in human services or counseling-related field required.
• Post-Graduate Diploma or Certificate Program or certification in human services, health and wellness, medical or counseling-related field required.
• 2 years additional experience working in the health and wellness field required.
• LPC, LCSW, MSW or equivalent master's level mental health professional; board certification- or licensure-eligible required.
• 4-6 years experience in assessing psychological needs and providing psychological first aid as well as group support and relevant documentation required.
• 4-6 years experience working in the mental health and well-being field required.

Responsibilities

• Delivers advanced peer support services by integrating principles of psychological safety, respect, inclusion and belonging into all peer support services with a trauma informed lens.
• Staffs the RESTORE Support Center, a drop-in center for Denver Health personnel.
• Provides Psychological First Aid (PFA) across Denver Health RESTORE Peer Support service lines as needed.
• Demonstrates sound clinical judgement in identifying the needs of distressed staff within peer support encounters and activations, referring to internal and external resources as appropriate.
• Contributes subject matter expertise to the development of preparedness and response plans for the Denver Health RESTORE program and its services.
• Supports RESTORE Support Center operations, including programming, infection control, supply stocking in service of workforce well-being and care.
• Collaborates with internal and external resources to support referral processes.
• Plays a key role in shaping training initiatives by contributing to the development of training curriculum.
• Facilitates and delivers trauma-informed training and education.
• Serves as a knowledgeable resource in promoting psychological resilience and organizational well-being through ongoing training and capacity-building efforts.

Benefits

• Outstanding benefits including up to 27 paid days off per year.
• Immediate retirement plan employer contribution up to 9.5%.
• Generous medical plans.
• Free RTD EcoPass (public transportation).
• On-site employee fitness center and wellness classes.
• Childcare discount programs & exclusive perks on large brands, travel, and more.
• Tuition reimbursement & assistance.
• Education & development opportunities including career pathways and coaching.
• Professional clinical advancement program & shared governance.
• Public Service Loan Forgiveness (PSLF) eligible employer + free student loan coaching and assistance navigating the PSLF program.
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Hospitals
• Education Level: Master's degree