Senior Peer Mentor - Transportation Services

Community Health Action of Staten Island • New York, NY

116d • $17 - $19

About The Position

The Senior Peer Mentor (SPM) will support the Transportation Coordinator in managing a grant-funded rideshare transportation program for individuals with a history of substance use disorder. The SPM will be responsible for documenting all transportation services utilized on a weekly and monthly basis and escorting participants to necessary locations across Staten Island when warranted. This role is ideal for a compassionate and detail-oriented individual committed to supporting people in recovery by ensuring they have reliable access to essential services.

Requirements

• New York State Certified Recovery Peer Advocate-Provisional (CRPA-P), at minimum.
• Prior experience in peer support, case management, or human services preferred.
• Strong attention to detail with the ability to maintain accurate records and reports.
• Excellent interpersonal skills with the ability to engage and support individuals in recovery.
• Must be dependable and able to meet participants at designated locations on time.
• Familiarity with Microsoft Office (Excel, Word) or Google Docs/Sheets for reporting.

Nice To Haves

• Experience working with individuals in recovery and/or navigating transportation challenges.
• Knowledge of Staten Island’s public transit system and local recovery resources.
• Valid driver’s license and reliable transportation (not required but a plus).

Responsibilities

• Maintain accurate records of all rides provided through the program, including dates, times, destinations, and participant details.
• Prepare and submit weekly and monthly transportation utilization reports to the Transportation Coordinator.
• Assist with tracking program performance and identifying trends in transportation needs.
• Communicate with participants about their scheduled rides, ensuring they understand pickup times and locations.
• Provide in-person escort services for participants who require additional support traveling to appointments, treatment programs, or other essential locations across Staten Island.
• Offer peer-based support and encouragement during transit, helping participants navigate barriers to accessing care.
• Act as a liaison between participants, transportation providers, and the program team to ensure smooth service delivery.
• Work closely with the Transportation Coordinator and case management staff to address transportation-related concerns.
• Advocate for participant needs and provide feedback on ways to improve the program’s accessibility and effectiveness.
• Uphold confidentiality and ethical standards while supporting individuals in their recovery journey.
• Perform all functions in alignment with CHASI’s Mission, Vision, and Core Values.

Benefits

• The pay range for this role is generally $17.79-19.00 per hour, commensurate with relevant experience and qualifications and in alignment with internal equity.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees