Senior Payroll Specialist

UnitedHealth Group•Minnetonka, MN

2d•$24 - $43•Remote

About The Position

UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together. The Sr. Payroll Operations Specialist is responsible for payroll payments to employees, general deduction management and coordination of effort with other HC departments, vendors and business units to ensure accurate and timely results. The Sr. Payroll Operations Specialist will act as an SME for the department and will mentor and train others as needed. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

3+ years of proven functional payroll experience
Previously or currently working as a contractor placed at UHG or one of its subsidiaries or affiliates
Experience with PeopleSoft HRMS version 9.1 and higher, North American Payroll, Core HR and Time & Labor
Willing and able to work varied hours
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Responsibilities

Identify new processes or changes to existing payroll business processes
Accurate and timely payroll entries, including STD payments, termination pay, relocation and other payline adjustments
Act as an SME for payroll-related questions and issues
Manage Tier 2 cases and assignment of case volume to rest of team, adding resolution notes as needed. Communicate SLA guidelines to managers and employees as well as track trends to prevent future issues
Manage group email box and perform the necessary actions in the given timeframe
Manage the Robotics process for direct deposit, 401K changes, and overpayment transactions
Manage timecard transactions from Oracle and GTS to ensure the team has the necessary information for final pays or off cycles
Review leave of absence paychecks and work with vendor to ensure that employees are paid with accuracy
Conduct user acceptance testing for new functionality and defect fixes within Oracle
Run audits and resolve all issues for the bi-weekly payroll run while partnering with the Payroll Systems team
Coordinate and send upload files to Payroll Systems team for bi-weekly payroll
Create off-cycle payments to employees as a result of HRHD cases, termination pay, reductions in force, etc. and adhere to state regulations and company policy
Process manual check adjustments to ensure employee’s taxes and wages are accurate
Work with outside vendors to load accurate data for relocation, disability payments and other taxable earnings and deductions; troubleshoot any issues that arise
Research outstanding checks for the escheat process
Create and calculate overpayment spreadsheets and communicate the information with the employee
Work with current and former employees to pay back money owed to the company; communicating effectively, collecting funds and reporting results
Work with collections vendor when accounts have been turned over for collections
Communicate with employees to collect credit card payments
Manage general deductions for employees, including financial fitness, garnishment refunds, benefit deductions/refunds
Create and document new processes as needed for mergers and acquisitions
Research errors, determine root cause and make recommendations for on-going process improvements
Use knowledge and judgment to troubleshoot issues and problems
Establish and maintain effective working relationships with all levels of employees
Collaborate with Benefits, Wealth, Compensation, TAM and HR communities in the support of payroll changes
Maintain effective relationships with key internal and external customers and vendors
Mentor and train Payroll Operations Specialists
Other projects as assigned