Senior Payroll Analyst

Marsh McLennan • Louisville, KY

1d • Hybrid

About The Position

We are seeking a talented individual to join our North America Payroll team at Marsh. This role will be based in Louisville and offers a hybrid work arrangement, requiring a minimum of three days per week in the office. As a Senior Payroll Analyst, you will play a pivotal role in ensuring the accuracy, compliance, and efficiency of our payroll operations – serving as a go-to Subject Matter Expert across complex, high-impact functions. You’ll leverage cutting-edge HRMS platforms and third-party vendors to deliver seamless end-to-end payroll processing while upholding federal, state, and local regulatory standards. Beyond the day-to-day, you’ll lead special projects, drive continuous process improvement through evolving SOPs, and use data-driven insights to consistently meet or exceed Service Level Agreements. This is a great opportunity for someone who thrives on ownership, values precision, and is ready to make a meaningful impact on both the team and the business!

Requirements

• High school diploma or GED
• Minimum 1 year of relevant experience
• Exceptional customer service skills and mindset
• Experience meeting deadlines, prioritizing tasks, and working in a fast-paced environment
• Experience problem solving and possesses the ability to work independently
• Strong interpersonal and communication skills

Nice To Haves

• Bachelors’ degree
• Office 365 experience
• Payroll designation (CPP)

Responsibilities

• Utilizes HRMS software and/or 3rd Party Vendor to effectively manage the day-to-day processing of employee payroll
• Audit employee data to ensure compliance with federal/country, state/provincial, and local payroll laws
• Review new hires, rehires, and transfers entered into the payroll system for accuracy utilizing peer review process
• Analyze and execute assignments with advanced complexity, sensitivity, and/or risk while serving as a designated Subject Matter Expert for more complex unique duties and functions supporting more junior roles
• Lead/support special projects of a more complex nature assigned by Supervisor and/or Manager
• Ensure documentation and maintenance of Standard Operating Procedures (SOPs) are kept up to date as procedures change and creating new SOPs as needed
• Administer the execution of day-to-day operational tasks, case load evaluation and quality assurance, bringing issues to the attention the Supervisor and Manager as needed.
• Peer reviews payroll entries to ensure accuracy of data entry and reports concerns Supervisor and/or Manager when issues are identified and/or escalated
• Update earnings, taxes, and voluntary and involuntary deductions for appropriate payroll cycle(s) by data entry into HRMS system and/or 3rd Party Vendor
• Utilize data and reporting from work management tools to ensure that Service Level Agreements are met or exceeded, providing timely service and quality problem resolution

Benefits

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees