Senior Payroll Analyst

AmTrust Financial Services, Inc.•Cleveland, OH

About The Position

The Senior Payroll Analyst reviews, analyzes, reconciles, and interprets payroll data to ensure accurate multi‑state payroll processing in compliance with applicable regulatory requirements. This role oversees payroll reporting and analysis to support accuracy, operational efficiency, and adherence to Company policies, SOX requirements and legal standards. Works effectively with all levels of management, demonstrating excellent communication skills and the ability to explain complex payroll matters clearly and professionally. Demonstrates a strong understanding of AmTrust’s mission, vision, and values, and consistently upholds the organization’s standards, ethics, and expectations.

Requirements

Minimum of five (5) years' experience.
Strong payroll reporting and analytical skills.
Implementation experience.
Demonstrated proficiency with Microsoft Word, Excel, HRIS, Workday and ADP Wage Payment and Garnishment Services.
Working knowledge of generally accepted accounting principles, practices, and procedures.
Excellent, service-oriented communication skills.
Able to work in a high pressure, teamwork focused environment.
Meticulous attention to detail and great accuracy.
Ability and willingness to work holidays and weekends as business needs require.

Nice To Haves

Bachelor's Degree or equivalent work experience
Certified Payroll Professional (CPP)
Canadian payroll experience
Comfort with report generating software and MS Excel
Multi-State payroll tax experience

Responsibilities

Responsible for the accurate and timely processing of U.S. and Canadian payrolls in compliance with Company policies and all federal, state/provincial, and local regulations.
Prioritize and resolve payroll inquiries, provide clear and concise guidance to stakeholders, and ensure payroll data accuracy through review and reconciliation.
Partner with HR, Finance, and vendors to support audits, resolve issues, and maintain confidentiality of sensitive payroll information.
Research and analyze payroll and system‑related issues to identify root causes, assess impact, and resolve discrepancies.
Determine payroll liabilities by collecting and analyzing data related to employee earnings and taxes to ensure accurate payroll calculations and compliance.
Develop and/or maintain payroll metrics for strategic reporting.
Partner with key stakeholders to understand the various business and information needs to determine effective technical and analytical support.
Collaborate with HRIS to develop and improve standardized reporting for the payroll department using a variety of systems and processes to ensure the needs of internal and external customers are met.
Assist with testing and validating Workday scripts to support payroll and system functionality and Total Rewards, as needed.
Work cross-functionally with other teams in Benefits, Compensation, HR, Finance, and other Management areas; assist with project management within Total Rewards.
Ensure current and accurate SOP documentation, coordinate and/or perform testing of system modifications, and develop, provide, or coordinate system training, educational tools and materials.
Assist with domestic new‑state payroll setup by supporting tax applications, responding to state and local jurisdiction inquiries, and configuring and maintaining state tax setups in Workday.
Provide support for the preparation and processing of year‑end W‑2 statements.
Provide expertise in Core Payroll Concepts and Compliance; IRS and Department of Labor rules/compensation/benefits/ disposable & take-home pay.
Keeps current with market trends and demands.
Perform other functionally related duties as assigned.