Senior Payments Sales Adoption Specialist

PatientNow

13d

About The Position

This role is for an experienced and highly motivated SaaS Sales professional specializing in payments solutions. The Senior Payments Sales Representative will be responsible for driving revenue growth by selling into and expanding existing accounts within the client base.

Requirements

• 5+years experience in B2B sales: Senior roles typically require 5 or more years of experience in B2B sales, with a strong track record of meeting or exceeding sales targets.
• 2+ years SaaS sales experience
• 2+ years Payments industry knowledge/experience
• Proven track record of exceeding targets, KPI’s, in a compliant, quality-driven setting
• Exceptional communication skills and ability to work with cross-functional teams
• Experience in solution selling, understanding customer needs and the ability to position payment solution as a strategic tool to address business challenges
• Strong understanding of payment processing workflows and metrics related to volume growth (e.g., TPV, ARPU, churn, usage penetration).
• Consultative sales mindset with ability to uncover expansion opportunities within existing customers.
• Analytical and data-driven; comfortable using client metrics to craft tailored growth strategies.
• Excellent communication and presentation skills, especially in demonstrating ROI from volume expansion initiatives.
• Highly collaborative and proactive, able to coordinate across departments to unlock and drive volume growth opportunities

Responsibilities

• Drive Payment Volume Growth: Focus on increasing the total dollar volume of transactions processed through PatientNow’s payments platform across the existing client base.
• Deepen Wallet Share: Expand payment solution adoption within current accounts by identifying underutilized opportunities and promoting higher transaction engagement.
• Consult on Payment Strategy: Analyze client payment trends and consult on best practices to optimize transaction routing, payment mix, and recurring payment usage.
• Deliver Strategic Value: Communicate the long-term revenue benefits of increasing volume through our integrated platform, including operational efficiencies, savings, and better reconciliation.
• Merchant Statement Analysis: Review client statements not only for rate savings but also to identify opportunities to consolidate providers, increase payment routing, and streamline reporting—all of which lead to greater volume.
• Collaborate Cross-Functionally: Work closely with Customer Success, Onboarding, and Support teams to ensure clients are fully activated and optimized for maximum payment throughput.
• Leverage Insights to Upsell: Use data and usage metrics to identify clients with high growth potential and propose strategies to scale their payment operations.
• Achieve Volume-Based KPIs: Meet and exceed goals tied to total payment volume (TPV), transaction growth, and customer retention, not just MID adds.
• CRM Expertise: Use Salesforce or other CRM tools to track activity, monitor account health, and manage the sales funnel with a focus on expanding volume per account.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed