Senior Payments Analyst

PracticeTek

84d

About The Position

At PracticeTek, we don’t do ordinary, we do bold ideas, big impact, and endless opportunities to grow. Imagine working with teammates who celebrate your wins, challenge you to think bigger, and cheer you on every step of the way. Imagine building solutions that actually change lives and reshape how healthcare works. That’s the vibe here: high-energy, high-impact, and 100% human. Ready to jump in? Let’s go! We’re on a mission to revolutionize healthcare practices effortlessly and we live out our brand promise every day: being the Trusted Partner in retail healthcare. PracticeTek is one of the largest retail-healthcare tech providers in North America, offering everything a practitioner would need, from pre-encounter workflows to practice management, analytics, digital intake forms, marketing tools, EHRs, and payment systems, for a whopping 40,000+ clinics worldwide. Over the years, we’ve brought together the best-in-class platforms that serve the Chiropractic, Wellbeing, Vision and Dental providers and their patients; and we are united by one mission, to revolutionize retail healthcare practices effortlessly. Here, you’ll have the flexibility to contribute across multiple brands, each offering a unique path for growth. Whether you’re building products, supporting customers, or driving strategy, your journey with PracticeTek is full of opportunity. We believe in showing up with consistent care, staying always ahead, keeping our approach market-in, making every experience feel effortless, owning it openly, and striving to do right in every decision. These aren’t just words; they’re how we live, work, and make an impact together.

Requirements

• Bachelor’s degree in business analytics, operations management, statistics, or related field (MBA a plus).
• 2–5 years of experience in business analysis, payments, SaaS, or healthcare technology with a proven ability to deliver measurable results.
• Strong data analysis skills with advanced Excel and proficiency in SQL and BI tools (Tableau, Power BI, Looker, Salesforce).
• Experience creating KPI frameworks and turning data into strategic, executive-ready insights.
• Ability to connect data-driven insights to business outcomes (revenue growth, profitability, customer adoption).
• Strong understanding of compliance and data security standards relevant to payments (PCI, HIPAA).
• Strategic thinker and trusted advisor mindset with the ability to influence cross-functional stakeholders.
• Excellent communication and storytelling skills — able to simplify complex insights into clear recommendations.
• Adaptability and curiosity to stay ahead of industry trends, analytics methods, and payment innovations.

Responsibilities

• Develop and maintain a KPI framework for payments performance, giving leadership clear visibility into trends, risks, and opportunities.
• Deliver actionable insights on payments attachment, profitability, segmentation, onboarding, compliance, and go-to-market effectiveness.
• Build dashboards, reports, and models that translate complex data into clear, decision-ready insights for senior leadership.
• Lead cross-functional projects with Finance, BI, Engineering, Sales/Marketing, and Customer Success to drive operational efficiency and revenue growth.
• Monitor external payments and healthcare market trends, connecting them back to PracticeTek’s strategy and product performance.
• Ensure analysis and recommendations align with PCI, HIPAA, and other payment data security requirements.

Benefits

• Comprehensive health, dental, and vision coverage options
• Wellness benefits that support lifestyle, behavioral health, and overall wellbeing
• Flexible paid time off, sick time, and 10 company-paid holidays
• 401(k) plan with company match to help you build your future
• Culture Committee driving initiatives that spark connection, fun, and belonging
• A workplace powered by innovation, collaboration, and energy every day

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees