Senior Patient Transporter

Dartmouth Health • Lebanon, NH

115d

About The Position

Responsible for the effective planning and coordination of internal and external patient transports, equipment transports, in addition to product and mail deliveries and pick-ups. This senior role is capable of all patient transportation roles plus dispatch responsibilities, working under limited supervision. Knowledge of internal contacts including staff and management throughout the organization and external contacts including courier drivers, vendors, ambulatory drivers, contractors, and funeral directors.

Requirements

• High School graduate or equivalent.
• Three years of experience as a Patient Transporter at D-H.
• Two years of experience in Distribution, Receiving, or Courier Service.
• Two years lead or supervisory experience preferred.
• Skilled in interpersonal, oral, and written communication, grammar and spelling.
• Ability to delegate and provide direction to staff effectively.
• Ability to work efficiently under pressure, work independently, take initiative, set priorities and use good judgment.
• Ability to meet organization and departmental appearance standards.

Responsibilities

• Performs all Patient Transport Tech 3 responsibilities plus the following responsibilities.
• Assigns patient and equipment transport routes and reviews and adds additional pick-up/delivery stops as necessary in an efficient and cost effective manner.
• Understands all aspects of daily patient flow and adjusts personnel allocation to fill the demand.
• Receives, researches and resolves customer issues regarding services and equipment/supplies.
• Troubleshoots issues with rental beds, iPads, and other equipment and technology.
• Accesses and navigates competently through Hill-Rom and KCI websites to charge out rental beds and Wound Vacs.
• Operates in PeopleSoft and uses Smartsheet to enter data proficiently.
• Maintains, restocks, and tracks expiration dates in code cart items.
• Plans and coordinates expedited courier requests, assuring efficient flow and delivery of mail, supplies, and products.
• Leads daily/nightly functions and directs the allocation of supplies and employees throughout the facility.
• Facilitates transportation of emergency and/or special requests for supplies, IV solutions, or equipment, coordinating with the Supply Replenishment Tech and Receiving teams, in addition to the courier team.
• Updates emergency equipment inventory forms.
• Inspects restraints before being redeployed.
• Receives and coordinates patient transport and equipment/supply requests and determines the most efficient means of transport.
• Processes paperwork associated with emergency/special request services.
• Maintains emergency equipment inventory forms.
• Ensures incoming emergency/special request supplies/equipment are delivered immediately upon receipt.
• Capable of performing warehouse runs when supplies are needed urgently during off-hours.
• Acts as a liaison when management leaders and supervisors are not available.
• Performs Trainer functions for new Patient Transporters when supervisor and management is unable to perform such duties.
• Certifies employees in equipment competencies.
• Performs N95 respiratory fit test employees.
• Contributes to the success of the organization, keeping current on new developments within the D-H system.
• Other duties as required or assigned.

Benefits

• $3,000 sign on bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED