Senior Patient Services Specialist - Medical Oncology

Swedish Health Services • Seattle, WA

277d • $28 - $42

About The Position

The Patient Services Coordinator II provides support and clinic coordination of multiple patient care services as well as patient orientation for the Swedish Cancer Institute on multiple campuses, exercising independence in the planning and accomplishment of a wide spectrum of clerical duties. Responsibilities include: scheduling of new patients, follow-up clinic appointments, subsequent treatments, and requested diagnostic tests, acquiring of insurance verifications, referrals and authorizations, preparing and maintaining the patient's medical record, reconciling billing issues, answering multiple phone lines and triaging phone calls.

Requirements

• Successful completion of Oncology administrative training within six months
• Medical Terminology Certification or successful completion of a Medical Terminology course within 6 months (180 days) of hire
• 1 year experience in a healthcare setting preferred (i.e. physician's office, scheduler, etc.)
• Experienced in obtaining insurance verifications, referrals, and authorizations

Nice To Haves

• Associate's Degree with an emphasis in Health Care
• Equivalent from a two-year college or technical school with emphasis in Health Care

Responsibilities

• Scheduling of new patients and follow-up clinic appointments
• Coordinating subsequent treatments and requested diagnostic tests
• Acquiring insurance verifications, referrals, and authorizations
• Preparing and maintaining the patient's medical record
• Reconciling billing issues
• Answering multiple phone lines and triaging phone calls

Benefits

• 401(k) Savings Plan with employer matching
• Health care benefits (medical, dental, vision)
• Life insurance
• Disability insurance
• Paid parental leave
• Vacation and holiday time off
• Voluntary benefits
• Well-being resources

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Associate degree