At VCU Health, we’re driven by a mission to preserve & restore health for all Virginians through excellence in patient care, education, & research. We are currently seeking a skilled & proactive Senior Patient Flow Coordinator (RN) to join our team. This critical role ensures seamless coordination of patient placement, transfers, & admissions across the VCU Health System enterprise. The Senior Patient Flow Coordinator provides leadership oversight and acts as a resource to the One Call Center staff. The Senior Patient Flow Coordinator facilitates patient flow, coordinates activities and communication for the VCU Health System in relation to patient movement both into and throughout the facility. This position monitors compliance of the policies and procedures governing patient placement, EMTALA regulations, and registration procedures. This position utilizes principles from high reliability organizations for positive outcomes. The Senior Patient Flow Coordinator assists, mentors, educates and supports co-workers. This position acts as a resource in decision making process; assists with quality assurance, process improvement and other department projects necessary to department’s function; preforms quality audits to identify opportunities for improvement; coaches and mentors staff; attends training, in-services, and team meetings as required. The Senior Patient Flow Coordinator consistently anticipates and critically thinks through problems/potential issues and takes initiatives to resolve with minimal direction. This position escalates concerns and communicates appropriately with Management as outlined in departmental policies/procedures. This person is responsible for assisting the manager with development, analyses and implementation of staff, training, process improvement and scheduling.