Senior Patient Care Coordinator

UnitedHealth Group • Milford, MA

7d • $20 - $36 • Onsite

About The Position

Reliant Central Check-In has an immediate opening for a friendly, patient-focused and detailed oriented Senior Patient Care Coordinator to join our team. The Senior Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes. Supports the teams in meeting financial, clinical, and service goals.
Schedule (FT, 38.75 hours): Monday through Friday, will work 7.75 hrs. per day Monday – Friday between the hours of 7am to 5pm. The schedule will be determined by the practice manager upon hire.
Location: 101 Cedar St Milford, MA 01757 This position is 100%25 onsite at our Milford, MA office location.
About the Role:
Support the care team and patients by greeting and checking in patients, answering in person and telephonic inquiries, collecting payments, completing daily site deposit, insurance verification and maintaining demographic information.

Requirements

• High School Diploma/GED (or higher)
• 1+ years of administrative experience in a medical office setting
• 1+ years of experience working with Epic
• Intermediate level of computer proficiency in Microsoft Office
• Access to reliable transportation

Nice To Haves

• Strong written and oral communication skills

Responsibilities

• Conduct or participate in scheduled practice meetings
• Assist in the handling of patient complaints
• Participate with Practice Manager in new staff selection and hiring and on boarding of new Medical Receptionists
• Conduct on-site new staff administrative training
• Participate in organizational initiatives and projects including workflow improvement initiatives
• Ordering of all department supplies
• Perform other duties as assigned

Benefits

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED