Senior Partner Engagement & Experience Manager

Cloudflare•San Francisco, CA

1d•$213,000 - $261,000

About The Position

This role supports the Principal Partner Engagement & Experience Manager by owning and executing key partner communications, content operations, and digital experience workflows. The position is highly cross-functional, partnering closely with Partner Marketing, PR, Enablement, Programs, and Corporate Social teams to deliver timely, accurate, and engaging partner communications across all channels.

Requirements

5+ years of experience in partner-focused roles (marketing, communications, experience, programs, project management, or analytics).
Detail-oriented, proactive, and partner-first in approach.
Strong written communication and editing skills, with the ability to tailor messaging for different audiences.
Highly organized with the ability to manage multiple workflows and deadlines simultaneously.
Comfortable working across teams and balancing competing priorities.
Willingness and ability to learn new tools and systems (e.g., Salesforce Experience Cloud, Wiki, Poppulo platforms).
Analytical mindset with experience reviewing engagement metrics and using insights to improve content performance.

Responsibilities

Drive Partner Communications & Engagement: Develop and execute partner-first communication strategies that increase awareness, adoption, and engagement across Cloudflare’s global partner ecosystem.
Create Impactful Partner Content: Own the creation, curation, and distribution of partner-facing and internal content that supports programs, enablement, incentives, events, and key business priorities.
Elevate Digital Partner Experience: Support the ongoing optimization of Cloudflare’s partner digital experiences, including content organization, discoverability, and usability across partner-facing platforms.
Amplify Partner Visibility & Recognition: Partner with cross-functional teams to promote partner success stories, announcements, and recognition, reinforcing Cloudflare’s partner-first culture.
Support Partner Readiness & Enablement: Collaborate with partner marketing, product marketing, enablement, and sales teams to deliver timely, relevant content that improves field and partner readiness.
Execute Partner Engagement Programs: Support the planning, promotion, and execution of partner engagement initiatives, including webinars and campaigns, ensuring a consistent and professional experience.
Own Cross-Functional Coordination & Execution: Act as a key liaison across Partner Experience, Marketing, PR, and Operations to ensure alignment, operational excellence, and effective execution of partner initiatives.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.
Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!
The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave