Senior Partner Account Manager

8am

82d

About The Position

8am is hiring a Sr. Partner Account Manager. This role will be responsible for developing an ecosystem of healthy and growing integrated partners that provide added value to our customers. You will work with our integration partner's product and engineering teams to ensure our mutual customers' experience is Surprisingly Great with an emphasis on ensuring interoperability across the ecosystem. You will also assist in marketing the value of our ecosystem to our customers with the goal of maximizing their payment volume. This role is extremely collaborative with our internal channel, web, events, creative, business development, and product teams.

Requirements

• Bachelor’s degree in Business or related field
• Minimum 8-10 years’ experience in sales, partner sales, and/or marketing
• Strong project management skills and experience using tools such as Salesforce
• Proven ability to meet or exceed sales targets
• Experience with producing successful partner enablement content and programs
• Proven ability to collaborate effectively across teams and communicate with executives
• Strong writing and editing skills, able to ideate and execute on collaborative content marketing projects
• Ability to lead cross-functional teams, especially share services that don’t have direct reporting structure
• Strong relationship-building skills to work effectively with our partners, in order to best represent our product and programs to drive growth for both
• Periodic travel to industry and partner events
• Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.

Responsibilities

• Develop annual and quarterly business plans for partner product enhancement activities that will drive processing volume
• Develop strategies for marketing our ecosystem to our customers
• Collaboration with indirect marketing channels such as member benefit programs and alliance partners
• Interpret campaign results to organization, making adjustments as needed to maximize ROI
• Work with the partnerships team to identify any sales enablement needs
• Become an industry expert in the space to understand where target customers consume information
• Accelerate the adoption of our APIs by helping on-board, retain, and grow our partner ecosystem by selling partners on our technology
• Ensure partners are provided with an effective, positive partner experience and an environment where high quality integrations are rewarded
• Produce tools educating both partners and Business Development on joint value propositions
• Measure success and adjust programs to further improve and maximize results
• Track performance of integration partners in order to know where to apply incentives for improvement
• Own the content for the technology section of our website that is tailored to drive partner engagement
• Understand the general workings of our product and our API in order to drive adoption of strategic features
• Work with partners to ensure they understand the necessary program requirements and that their applications meet them.

Benefits

• Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees.
• Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
• Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents.
• Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
• Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
• Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
• Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.

What This Job Offers

• Career Level: Senior
• Education Level: Bachelor's degree