Senior Packaging Process and Quality Engineer

Ōura • San Francisco, CA

93d • $162,000 - $203,000

About The Position

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped 2.5 million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We're seeking a Senior Packaging Process and Quality Engineer to join our Supply Chain team in San Francisco, California. In this pivotal role, you'll be instrumental in ensuring the quality, manufacturability, sustainability, and efficiency of Oura's product packaging throughout its lifecycle. You'll collaborate closely with our industrial design, product, manufacturing, and supply chain teams, from concept development through mass production and reverse logistics.

Requirements

• Minimum of 5+ years of experience in a Packaging Quality, Manufacturing Quality, or Process Engineering role, specifically focused on consumer electronics or highly engineered consumer products packaging.
• Proven experience in managing packaging operations and workflow to meet production targets.
• Strong understanding of packaging material science, manufacturing processes (e.g., rigid box, thermoforming, printing, labeling, assembly), kitting, packout, and final assembly processes for consumer products.
• Demonstrated experience with sustainable packaging principles and materials, including lifecycle assessment basics and recommending eco-friendly alternatives.
• Experience in SKU optimization and simplification projects related to packaging.
• Familiarity with reverse logistics processes and how packaging design impacts returns and refurbishment.
• Proficiency in supplier quality management, including auditing, qualification, and ongoing performance monitoring.
• Strong understanding of packaging specifications, quality standards, safety regulations, and relevant packaging laws.
• Proficiency in quality tools such as 8D, Root Cause Analysis, FMEA, SPC, MSA, and GRR.
• Ability to read and interpret engineering drawings, including GD&T related to packaging.
• Excellent troubleshooting skills for packaging issues and a proven ability to implement corrective actions quickly.
• Experience with inventory management for packaging materials.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with internal teams, external suppliers, and go-to-market partners.
• Self-motivated, highly organized, and capable of managing multiple projects in a fast-paced environment.
• Willingness to travel domestically and internationally as needed (up to 25%).

Responsibilities

• Own packaging quality assurance: Develop, implement, and maintain comprehensive quality plans and inspection procedures for all Oura product packaging.
• Manage daily packaging operations: Oversee the daily packaging workflow and operations to consistently meet production targets and ensure compliance with packaging specifications, quality standards, safety regulations, and relevant packaging laws.
• Drive process optimization for packaging and packout: Identify and implement improvements to packaging manufacturing processes, kitting, packout, tooling, and fixtures to enhance quality, yield, and efficiency.
• Supplier quality and material management: Coordinate with suppliers to procure packaging materials that meet Oura's quality standards and cost objectives.
• Conduct regular supplier audits to assess capabilities, ensure adherence to quality standards, and drive continuous improvement initiatives for packaging vendors.
• Monitor inventory levels of packaging materials and coordinate replenishment as needed to prevent disruptions.
• Defect analysis and resolution: Lead root cause analysis for packaging defects and field failures, implementing effective corrective and preventive actions (CAPA) with suppliers.
• Integrate sustainability into packaging solutions: Research, evaluate, and implement sustainable packaging materials and processes to minimize environmental impact, reduce waste, and support Oura's broader sustainability goals.
• Optimize SKU complexity: Work with cross-functional teams to analyze and optimize packaging SKUs for efficiency, cost reduction, and streamlined inventory management across the supply chain.
• Support Reverse Logistics: Collaborate on processes related to packaging for product returns, refurbishment, and re-commerce.
• Risk mitigation & compliance: Proactively identify potential packaging quality and manufacturing risks, developing strategies to mitigate them throughout the product development and mass production phases.
• New Product Introduction (NPI) support: Provide critical quality and manufacturability feedback during early packaging design phases.
• Cross-functional collaboration and stakeholder management: Collaborate closely with other departments (production, logistics, quality) to ensure smooth packaging operations.
• Documentation and reporting: Maintain accurate records of packaging operations, material usage, and quality checks.

Benefits

• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An Oura Ring of your own plus employee discounts for friends & family
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
• Paid sick leave and parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior