The Chief Operations Office is seeking a full-time professional responsible for training a diverse population within the healthcare industry. This role involves maintaining data quality review and follow-up remediation, advancing the vision of Albany Med by conducting learning & development activities, and participating in strategic organizational initiatives designed to accelerate performance and productivity, promote employee engagement, and contribute to the retention of talent. The position requires a strong focus on creating a compassionate and caring environment for patients, families, and colleagues, while also ensuring effective teamwork and communication across departments.