Senior Optical Network Engineer

Ciena

7d

About The Position

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Requirements

• 10+ years of experience in network engineering, with a strong focus on optical networking and telecom environments.
• Bachelor’s or Master’s degree in Engineering, Computer Science, or equivalent experience.
• In-depth expertise with Ciena products such as 6500, RLS, and Waveserver, as well as hands-on experience in optical networking technologies.
• Proven track record of working in the telecom industry, with a deep understanding of carrier-grade networks and their operational challenges.
• Exceptional verbal and written communication skills, with the ability to present complex technical concepts to customers and stakeholders effectively.
• Advanced systems-level understanding, with the ability to quickly learn and apply new concepts and technologies.
• Demonstrated ability to lead and collaborate within high-performance teams, driving results in dynamic environments.
• Expert problem-solving skills, capable of diagnosing issues at the design level and translating solutions into actionable engineering deliverables.

Nice To Haves

• A results-driven mindset with a strong sense of accountability and ownership.
• Self-motivated and customer-focused, with a passion for delivering world-class solutions.
• Broad knowledge of emerging technologies, services, and business trends within the telecom and optical networking space.
• Strong planning, organizational, and documentation skills, ensuring meticulous attention to detail.
• Resilience under pressure, with the ability to navigate high-stress situations involving live customer traffic, maintenance windows, and tight deadlines.
• Experience mentoring junior engineers and contributing to knowledge-sharing within the organization.

Responsibilities

• Lead the analysis of complex customer networks to identify solutions and design integration/conversion plans that meet customer requirements and business objectives.
• Architect and execute upgrades to customer in-service networks with zero service disruption, including channel additions, node insertions, traffic migrations, and hardware/software upgrades.
• Develop and own Engineering Method of Procedures (EMOP) documentation, ensuring precision and reliability during field execution for modernization projects.
• Strategize, plan, and oversee customer network modernization initiatives, ensuring seamless execution through the EMOP process.
• Provide expert-level technical solutions that align with customer needs, delivering maximum value while adhering to Ciena’s standards.
• Manage and deliver comprehensive network engineering documentation for customers through the Detailed Network Design service offering.
• Act as a trusted advisor to customers, leveraging deep technical expertise to guide decisions and ensure optimal network performance.

Benefits

• Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time.
• We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees