Senior Operations Technician

ETC Florida • West Palm Beach, FL

30d • $80,000 - $100,000 • Onsite

About The Position

The Senior Operations Technician is a skilled field technician responsible for installing, configuring, and supporting mid-to-advanced AV, networking, automation, and low-voltage systems in luxury residential environments. This role requires strong technical knowledge, excellent craftsmanship, and the ability to work independently on site while also supporting Level 1 technicians and collaborating with senior team members.

Requirements

• High school diploma or equivalent; technical degree or certification in low-voltage systems preferred.
• Proven experience in low-voltage installation and pre-wiring.
• Familiarity with audio, video, and networking systems.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and teamwork abilities.
• Valid driver's license and ability to travel to project sites.

Responsibilities

• Perform installation and configuration of low-voltage systems, including audio, video, and networking equipment.
• Conduct pre-wiring tasks for new installations, ensuring compliance with safety and industry standards.
• Collaborate with project managers and installation teams to develop and follow detailed project plans and timelines.
• Provide technical support and troubleshooting for installed systems, addressing any issues promptly.
• Conduct site assessments to determine installation requirements and develop solutions tailored to customer needs.
• Maintain accurate records of installations, service activities, and inventory management.
• Ensure adherence to quality control measures and operational procedures during installations.

Benefits

• 401(k)
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Competitive pay based on experience
• Health, dental, and vision insurance
• Paid time off & holidays
• Ongoing training and certification opportunities (CEDIA, manufacturer certifications)
• Work on world-class luxury projects across South Florida
• Stable 30+ year company & SFBJ Best Places to Work
• 401(k) matching
• Life insurance
• On-the-job training
• Referral program
• Tools provided
• Vision insurance
• Health savings account
• Professional development assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED