Senior Operations Supervisor (Supply Chain/Logistics)

Penske•Livonia, MI

1d•$61,900 - $83,400

About The Position

Position Summary: Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, cross docking and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including workforce and equipment scheduling. Responsible for making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary. Reviews truck runs based on location of accounts, volume, costs, customer requirements and private fleet utilization. Review daily orders for additional private fleet opportunities based on above requirements. High-level Requirements – Looking for a professional Warehouse Operations Supervisor with the ability to engage and effectively communicate. This is not a logistics/transportation Supervisor. This position requires management of labor, clerical tasks and managing the shift each day. High level ability to multitask, and work in a fast-paced environment. Proven skills to foster a positive, accountable environment through coaching and team building skills. Strong sense of urgency, capable of leading 60+ associates, while multi-tasking between needs of key stakeholders, operations, and associates in various warehouse roles. The Sr. Operations Supervisor provides leadership to lead staff to ensure customer requirements are achieved while meeting our Penske goals and objectives. Salary range - $61,900K-$83,400 - performance bonus - 12% max Work Schedule/Shift - Sunday - Thursday - start time would be 5am (flexibility based on business needs)

Requirements

2 - 4 years related functional experience
High School Diploma or equivalent required
Strong written/oral communication and organizational skills are required
Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required

Nice To Haves

Bachelors Degree preferred

Responsibilities

Communicate performance standards that are specific and measurable
Interview hourly associates and provide recommendations for hire
Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed
Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control
Evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations
Assist in new associate training, provide relief coverage for operational duties when associates utilize time-off or are absent from the shift
Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution
Complete all necessary records and reports in a timely and accurate fashion
Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc
Understand the relationship between decision-making and profitability
Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets
Ensure day-to-day management and associate activities are in alignment with the location safety strategy
Provide associates with communication, training, feedback, and direction to ensure safe performance
Ensure compliance with all applicable regulatory agencies and company policies and procedures
Understand the location-specific customer goals & objectives
Ensure the customer knows that we are committed to helping them meet their objectives
Determine areas that could benefit from Continuous Improvement efforts
Properly plan work assignments to ensure effective use of fleet/warehouse equipment
Work with hourly associates to ensure they understand safe and efficient operation of equipment
Other projects and tasks as assigned by supervisor