Senior Operations Recruiter

Raymond JamesSaint Petersburg, FL
8dHybrid

About The Position

This position will follow our hybrid work model; we expect the selected candidate to work 2-3 days a week at our corporate office in Saint Petersburg, FL. Raymond James is seeking a high-impact Senior Operations Recruiter to drive hiring excellence across our fast-paced and highly collaborative Operations organization. Operations plays a critical role in supporting advisors, branch professionals, and investor clients through a wide range of processing, service, and client‑experience functions. This includes sustained high-volume hiring for call centers, customer service, and back‑office operations roles. As a Senior Operations Recruiter, you will own a complex, high-velocity requisition load while serving as a trusted advisor to business leaders. You will expertly manage the full recruiting lifecycle, ensuring organized, efficient processes and an exceptional experience for both candidates and hiring partners. You will be a key relationship builder, strengthening partnerships across Operations, influencing decisions with data, and proactively anticipating business needs. You will join a small, high-performing Operations recruiting team known for collaboration, agility, and strong execution.

Requirements

  • Deep expertise in high-volume talent acquisition, funnel optimization, and scalable recruiting processes.
  • Strong knowledge of employment law, regulatory compliance, and structured, objective hiring practices that support fair and consistent selection decisions.
  • Demonstrated ability to use talent analytics, dashboards, and market data to influence leaders and drive hiring decisions.
  • Advanced sourcing skills using LinkedIn Recruiter, Indeed, AI search tools, and talent intelligence platforms.
  • Skill in managing competing priorities and shifting demands across multiple business units.
  • Ability to coach hiring leaders on interviewing, selection, and candidate engagement.
  • Exceptional communication, relationship-building, and stakeholder management skills.
  • Strong organizational skills with meticulous attention to detail, documentation, and workflow efficiency.
  • Ability to identify process gaps and implement improvements to enhance speed, quality, and candidate experience.
  • Proficiency with ATS systems (Workday preferred), HR technologies, and workflow optimization within a structured recruiting process.
  • 3–6+ years of full-cycle recruiting experience with significant exposure to high-volume, multi-requisition environments.
  • Proven success supporting Operations, Service, Call Center, or high-velocity hiring functions.
  • Experience partnering directly with mid- to senior-level leaders to drive hiring strategy and workforce planning.
  • Background in building proactive pipelines, sourcing requisition talent pools, and long-term sourcing strategies.
  • Demonstrated ability to manage surge hiring, seasonal spikes, or rapid growth scenarios.

Nice To Haves

  • Experience in regulated industries (financial services, banking, insurance, healthcare, etc.) preferred.
  • Prior experience training, mentoring, or supporting other recruiters is a plus.
  • Bachelor’s Degree preferred; relevant certifications (AIRS, SHRM-CP, PHR) are beneficial.

Responsibilities

  • Lead and refine high-volume recruiting strategies that consistently deliver strong, diverse pipelines.
  • Build deep relationships with business leaders, providing insight-driven recommendations and market intelligence.
  • Manage a structured, organized recruiting workflow that balances speed with quality and compliance.
  • Deliver a high-touch candidate experience, creating meaningful and memorable interactions throughout the process.
  • Leverage data, dashboards, and recruiting technology to guide conversations and drive continuous improvement.
  • Serve as a subject matter expert in applicant tracking systems, sourcing methodologies, and process optimization.
  • Coach and mentor peers, contributing to the collective strength and growth of the Operations recruiting team.
  • Develop specialization in relevant markets and talent segments to support both current and future business priorities.
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