Senior Operations Manager

Cencora • Roanoke, TX

1d • Onsite

About The Position

This role is supporting our AmerisourceBergen business, which offers supply chain services to healthcare providers and health systems in the United States. This role manages the warehouse operations within an assigned Distribution Center. Responsible for planning, coordinating, and managing warehouse operations, generally in a large, high volume, highly automated and complex facility. This position is categorized as compliance critical and, as such, requires and is assigned specific responsibility for ensuring continual and proper compliance with all division, corporate and regulatory requirements. The role also involves promoting and leading with AB’s purpose and guiding principles, developing a culture of inclusion, equity, and diversity in the DC, and enabling talent development and succession planning in the DC and network wide. Candidates must be open to relocation after 18-24 months for placement into a Director of Operations role anywhere in the US.

Requirements

• Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education.
• Normally requires a minimum of three (3) to five (5) years directly related and progressively responsible experience.
• Working knowledge of automated warehouse operating system.
• Ability to communicate effectively both orally and in writing.
• Good analytical and mathematical skills.
• Strong interpersonal and leadership skills.
• Strong organizational skills; attention to detail.
• Ability to meet deadlines.
• Good decision-making skills.
• Excellent problem-solving skills: ability to resolve issues effectively and efficiently.
• Knowledge of computers to operative effectively with Outlook, PowerPoint, Word and Excel.
• Must be open to relocation after 18-24 months for placement into a Director of Operations role anywhere in the US.
• Must be willing to work extended hours, split shifts and some weekends as needed to meet productivity goals.

Responsibilities

• Directs all activities associated with the successful warehouse operations in the Distribution Center; ensures efficient working operation of automated warehouse systems and processes with a heavy focus on outbound operations.
• Leads a Team of Warehouse Managers to prioritize projects and initiatives through collaboration, operates with a sense of urgency, proactively solves problems and drives performance improvements and standardization.
• Responsible for managing the process of order filling and outbound shipping, receiving and stocking.
• Manage the operational clock with efficient use of labor and hours worked
• Supports compliance with all appropriate policies, procedures, safety rules and DEA regulations; maintains and coordinates all areas of security.
• Monitors performance and productivity measures in the facility and is a change agent for the purpose of maximizing earnings and reducing expenses and driving quality in the facility.
• Acts as a backup for leadership team as necessary.
• Reviews and monitors standard operating procedures; makes observations and recommends improvements to promote customer experience, efficiency, accuracy, improved service, and lower costs.
• Monitors the performance of staff members to ensure compliance with policies, practices and approved standard operating procedures.
• Supervises associate relations functions including hiring, terminating, performance management, development, and training of warehouse associates.
• Ensures that Distribution Center equipment is maintained and in proper working order.
• Establishes and maintains positive working relationships with Distribution Center associates.
• Performs related duties as assigned.

Benefits

• compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day.
• medical, dental, and vision care
• comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.
• support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1,001-5,000 employees