Senior Operations Manager

Lakeside HR Group•Minneapolis, MN

5d•Hybrid

About The Position

Lakeside HR Group has been engaged by our client to recruit for a Senior Operations Manager to join their team. Our client is a dynamic, employee-first B2B storytelling and content strategy firm that redefines public relations through compelling narratives and integrated campaigns. They are passionate about the craft, driven by outcomes, and maintain a culture that values work-life balance and continuous growth. If you have exceptional soft skills and are passionate about hosting, caretaking, and organizing, then this role is for you. Who You Are, Key Responsibilities: Experienced Leader: You have a proven track record in management, operations, and leadership. You know how to inspire and guide teams while effectively handling day-to-day business operations and long-term strategies. Expert Negotiator: You excel at contract negotiations with third-party vendors, ensuring all agreements align with the company’s goals and drive value. Operational Innovator: You are passionate about improving processes and systems, continuously seeking ways to increase efficiency and profitability. You’re skilled in identifying operational bottlenecks and implementing innovative solutions. Financially Savvy: You have a strong understanding of budgeting, financial management, and forecasting. You can analyze financial data and make decisions that contribute to the company’s financial health and success. Collaborative Communicator: You’re an excellent communicator who thrives in a collaborative environment. You build strong relationships across departments and with external partners, working together to achieve seamless execution of business goals. High Integrity & Discretion : You are a trustworthy, high-integrity individual who takes responsibility for your actions. You safeguard confidential information and build trust with your team and leadership. Adaptable Problem-Solver: You’re comfortable wearing multiple hats in an entrepreneurial setting and can effectively navigate change management. You stay calm under pressure, make informed decisions quickly, and always keep the company’s best interests at heart.

Requirements

Executive Leadership Experience: Minimum of 10+ years in senior operations, management, or leadership roles, ideally in public relations, marketing, communications, or similar fast-paced environments.
Strategic Vision & Execution: Demonstrated experience collaborating with C-suite executives on company-wide strategic initiatives, driving long-term business growth, and translating high-level objectives into actionable operational plans.
Decision Support: Collaborating with the executive & leadership teams to guide policy decisions, develop a long-term strategy, and provide operational insights for informed decision-making.
High-Level Problem Solving & Critical Thinking: Experience handling complex, high-stakes operational challenges and resolving them through innovative, strategic solutions. Ability to assess risks, identify opportunities, and proactively address operational bottlenecks.
Financial Stewardship: Strong financial acumen, including expertise in managing budgets, profit & loss analysis, financial forecasting, and cash-flow management. Ability to drive profitability through cost-control measures and efficient resource allocation.
High Integrity & Confidentiality: A trusted, high-integrity individual with a track record of exercising discretion and maintaining the confidentiality of sensitive information.
Vendor & Partner Relations: Building and maintaining strong relationships with all external vendors, outsourced partners, and service providers, ensuring that all business partnerships drive value and align with Inprela’s long-term goals. Including contract negotiations.
Compliance & HR Leadership: Experience managing HR functions to ensure all operations comply with internal policies, legal standards, and industry best practices. Proven ability to foster a strong, collaborative company culture aligned with organizational values.
Entrepreneurial Mindset: A visionary leader who thrives in an entrepreneurial environment, comfortable taking calculated risks, making strategic decisions, and adapting to shifting business dynamics.
Tech-Savvy: Proficiency in operational software, project management tools, and emerging technologies relevant to public relations and business operations.