Senior Operations Manager

ALOM Technologies • Indianapolis, IN

8d

About The Position

ALOM is a quality- and technology-driven global supply chain management company, providing 3PL+, contract manufacturing, and fulfillment solutions for leading brands in technology, healthcare, government, and other highly regulated industries. Headquartered in Silicon Valley with operations across California, Indiana, and 20 global locations, ALOM helps customers turn their supply chains into a competitive advantage through precision execution, customized, scalable solutions, real-time data, and a deep commitment to ESG and operational excellence. As a woman-owned company, founded and led by our CEO, we are committed to building an inclusive, equitable workplace. You will have the opportunity to: Have a significant influence on the company management, the direction of the company, and the difference we make to our customers and the world. This is an ideal position for a career-oriented operations leader seeking to advance in a value-driven company. You will manage all internal operational departments, including warehouse, production, duplication, fulfillment, digital print, and facilities across multiple local sites. You will be responsible for capacity and resource planning, scheduling, and maintaining KPIs and dashboards. You will collaborate with our People Team to maintain the highest standards of learning and development. You will collaborate with Client Success to support customer onboarding, customer satisfaction, and customer requirements. You will be responsible for local operations cost margins. In collaboration with cost accounting and customer-facing staff, you will set pricing, capture ongoing costs, and drive costs down. We consider ourselves leaders in the supply chain, and our ability to ramp, change, and respond to market conditions is legendary. We expect you to continue to drive this aspect of supply chain agility for our operations.

Requirements

• A mentor with extensive experience developing and growing high-performing teams in a rapidly changing environment
• Passionate about driving productivity through digital transformation, continuous improvements, cost efficiencies, and delivering world-class quality to our customers
• A strategic leader who thrives in a diverse workplace and embraces our culture of diversity
• Highly collaborative by nature, transparent, and open-minded, while maintaining a united and supportive work environment
• A hands-on influencer with an ability to bring awareness of complex issues, drive and deliver results, and reach consensus
• Data-driven problem-solver with a tendency to be practical and innovative.
• Excellent communicator with a strong sense of professionalism
• Experienced in managing multi-site, multi-region operations, including setting up new locations
• Successful with proven results in establishing and maintaining key performance metrics and dashboards
• Well-rounded with solid operations experience in the following areas: assembly, kitting, warehouse/inventory management, digital duplication, and print.

Responsibilities

• Manage all internal operational departments, including warehouse, production, duplication, fulfillment, digital print, and facilities across multiple local sites.
• Responsible for capacity and resource planning, scheduling, and maintaining KPIs and dashboards.
• Collaborate with our People Team to maintain the highest standards of learning and development.
• Collaborate with Client Success to support customer onboarding, customer satisfaction, and customer requirements.
• Responsible for local operations cost margins.
• In collaboration with cost accounting and customer-facing staff, you will set pricing, capture ongoing costs, and drive costs down.
• Continue to drive this aspect of supply chain agility for our operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees