Senior Operations Manager

Ruby Jewel•Portland, OR

6h•$100,000 - $110,000•Onsite

About The Position

The Senior Operations Manager is a critical leadership role focused on increasing production throughput, improving yield, and building the systems that enable scalable, efficient operations. This person will own the development and implementation of production SOPs, training programs, and performance management systems, creating the structure and accountability needed to support a growing manufacturing organization. This role does not have routine floor coverage responsibilities; instead, it is focused on operational leadership, process optimization, and team development. The Senior Operations Manager will oversee production, kitchen and sanitation leadership to improve performance, strengthen organizational depth, and ensure the team has the tools, training, and systems needed to succeed. As a full-time employee, this role is eligible for participation in our benefits program including health/vision/dental, long and short-term disability, voluntary life, flexible spending accounts, 401(k) program, front-loaded PTO, nine paid holidays (including one floating holiday), and more!

Requirements

3+ years of experience in a manufacturing environment, preferably food manufacturing
2+ years of leadership experience supervising managers, supervisors, or production teams
Demonstrated experience improving operational performance, efficiency, or throughput
Experience developing or implementing SOPs, training programs, or operational systems
Strong organizational, problem-solving, and process improvement skills
Comfortable working in a fast-paced, evolving environment
Proven ability to lead teams, drive accountability, and improve performance
Experience managing KPIs, operational metrics, and production efficiency
Working knowledge of manufacturing systems, labor planning, and cost management
Familiarity with food safety and quality systems (GFSI/SQF, HACCP, or similar preferred)
Strong communication skills and ability to influence across teams

Nice To Haves

Experience with Lean, Continuous Improvement, or Operational Excellence principles preferred

Responsibilities

Drive operational performance and process improvement
Own initiatives to increase throughput, improve yield, and reduce operational inefficiencies
Monitor and improve key performance indicators (KPIs), including line efficiency, downtime, and labor utilization
Identify process gaps and implement sustainable solutions to improve productivity and consistency
Support cost management through efficient use of labor, materials, and equipment
Own SOPs, training, and operational systems
Lead the development, implementation, and continuous improvement of all production SOPs and SSOPs
Build and maintain structured onboarding and training programs for production team members and leaders
Ensure processes are documented, repeatable, and aligned with quality and food safety standards
Partner with QA and Production leadership to maintain compliance with all operational and regulatory requirements
Strengthen leadership capability and organizational depth
Coach, support, and develop production supervisors and managers
Help build leadership capability, accountability, and consistency across the production organization
Partner with leadership on workforce planning, staffing, and organizational structure
Support operational coordination and administrative functions (as capacity allows)
Provide support for production scheduling, inventory coordination, and operational planning
Partner with cross-functional teams to ensure smooth and efficient execution of production plans
Help ensure alignment between production, quality, maintenance, sanitation, and administrative functions