Senior Operations Manager

Walmart • Fort Worth, TX

22h • $116,000 - $174,000

About The Position

Want to leverage your strategic leadership and operational expertise to elevate the member experience? The Senior Operations Manager is a critical thought-leadership role responsible for driving end-to-end operational excellence within the fulfillment center. By translating data into actionable strategy, you will shape performance outcomes, develop high-performing leaders, and influence cross-functional partners to execute with precision and purpose. What you'll do... As a senior operational leader, you will set the vision for execution, foster a strong culture of accountability and engagement, and ensure safe, efficient, and accurate order fulfillment for our members. Reporting to the General Manager, you will lead a team of Operations Managers while driving continuous improvement across the facility.

Requirements

• Bachelor's Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 2 years experience in a senior management role within an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide OR 2 years experience as a Walmart Logistics Operations Manager including supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 4 years experience in a senior management role in an operations/distribution/logistics /retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

• Bachelor of Science in Supply Chain, Transportation and Logistics Management through Live Better U and Bellevue University
• Both Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 3 years experience in a senior management role in an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide
• Developing and managing budgets, contracts, managing P&L, developing manpower forecasts, monitoring regulatory compliance, and analyzing financial/operational data.
• Experience as a Walmart Logistics Operations Manager including supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates
• Senior-level experience managing multiple functional areas (e.g., receiving, shipping, QA, order filling) within a warehouse or Logistics network

Responsibilities

• Provide strategic leadership and direction to Operations Managers by setting clear expectations, aligning priorities, and holding teams accountable to operational KPIs.
• Lead workforce planning, capacity forecasting, and execution strategies to ensure efficient and accurate order fulfillment at scale.
• Analyze building-level performance metrics, identify trends, and implement data-driven action plans to optimize productivity, quality, and member satisfaction.
• Drive cross-functional collaboration with supply chain, transportation, HR, and support teams to remove barriers and improve operational flow.
• Champion a culture of safety, compliance, and operational excellence by ensuring consistent adherence to company policies, standards, and procedures.
• Own talent strategy for your span of control, including hiring, succession planning, leadership development, performance management, and organizational design.
• Sponsor and lead large-scale process improvement initiatives that reduce cost, improve efficiency, and enhance the member experience.
• Model and reinforce company values while fostering an inclusive, high-engagement environment that supports career growth at all levels.

Benefits

• At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
• -Health benefits include medical, vision and dental coverage
• -Financial benefits include 401(k), stock purchase and company-paid life insurance
• -Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
• - Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level