Senior Operations Manager, Rules Automation

Commure + Athelas • Mountain View, CA

105d

About The Position

As an Operations Leader, you will play a pivotal role in our Operations team focusing on Revenue-Cycle Management, by working across the whole organization (Product, Eng, Operations, Sales, Account Management) to define critical business processes. You will have end-to-end ownership - ensuring efficient execution and a seamless onboarding process for clients and driving business metrics. This is an incredibly high-visibility, high-impact, high-autonomy role that will quickly expand to cover more and more emergent business problem areas. Successfully navigating and solving our hyper-growth challenges will lead to rapid growth in role and responsibility. This full-time position requires working 5 days a week in our Mountain View, CA office.

Requirements

• 3+ years of experience in software or data engineering, consulting, investment banking, or in operations at a fast-paced SaaS tech company
• B. S. or M.S. in a quantitative field, such as Statistics, Applied Mathematics, Engineering, Computer Science, or Data Science from a top 20 university
• Advanced in SQL and Python, experience with Retool, API & Web Scraping a bonus
• Experience driving results as an IC and working with technical teams to drive scalable architecture
• Ability to drive the entire project management process, ensuring timely and qualitative onboarding and continuous improvement of our key metrics.
• Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success.
• Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers.
• Entrepreneurial self-starter. Thrive in a fast-paced environment and independently capable of seeking information, corralling resources, and delivering results without waiting for direction

Responsibilities

• Build out scalable infrastructure to improve operational efficiencies and directly impact top-line revenue and bottom-line profitability
• Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency in a hyper-growth environment
• Solve complex, ambiguous business problems and drive and own operational metrics (productivity, quality, scalability)
• Be responsible for owning key operational metrics, productivity is based off pushing metrics forward not time
• Engage in cross-functional collaboration with key internal stakeholders, including our Product, Engineering, and Account Management teams

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees