About The Position

Target is an iconic brand, a Fortune 50 company and one of America's leading retailers. A role in Distribution and Receive Centers means being on the very front lines of getting product to the guest as fast as possible - a critical differentiator and one of the most essential functions within Logistics. Whether it's through focusing on regional or upstream distribution centers, target.com fulfillment centers, or import warehouses, you'll have the chance to positively impact thousands of fellow team members and Target guests worldwide. There's so much good work to be done, from Distribution Center Operations, where process and problem solving drive our results; Quality Management, which influences and maintains our good name in the retail marketplace, or overall Distribution Center Productivity, where we're always analyzing and recalibrating how to best support our people, process and technology investments to support an ever evolving business. A Senior Operations Manager role entails leading with a focus on safety, continuous improvement, relationship building, communication and strategic thinking. You will foster a “safety first” culture through awareness, training and accountability. Your guidance will help other operational leaders achieve established standards of service, quality, accuracy and productivity. You'll leverage a mix of key metrics, Lean Six Sigma, GEMBA walks and other activities to understand what's working well and where to improve. Your teams will be enabled to do their best work in an environment of innovation, calculated risk, testing and learning. Getting to know your team and championing their unique strengths will motivate and inspire them to reach higher. With your support, both teams and individuals will improve through their clear understanding of goals and expectations, mutual accountability and regular constructive feedback. Your skills for planning and execution will take center stage as you set individual and team priorities and proactively structure resources to meet them. Open and articulate communication will be key to presenting the big picture, and your commitment to “walk the walk” will show solidarity as you spend time on the floor every day, observing and interacting with your team members.

Requirements

  • Four-year degree in Logistics, Supply Chain, Engineering, Technology, Operations, or related business, or 3-5 years of experience in manufacturing, production, or distribution environment with applicable management/supervisory experience.
  • Experience with performance metrics and process improvement.
  • Strong communication, interpersonal and organizational skills.
  • Ability to handle changing priorities and use good judgement in stressful situations.
  • Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.
  • Flexibility to work a variety of hours including overnight, weekends and holidays.
  • Ability to access all areas of the Distribution Center, including mezzanine platforms.
  • Ability to read and interpret necessary policies and procedures.

Responsibilities

  • Lead with a focus on safety, continuous improvement, relationship building, communication and strategic thinking.
  • Foster a 'safety first' culture through awareness, training and accountability.
  • Guide operational leaders to achieve established standards of service, quality, accuracy and productivity.
  • Leverage key metrics, Lean Six Sigma, GEMBA walks and other activities to identify areas for improvement.
  • Enable teams to perform their best work in an innovative environment.
  • Motivate and inspire team members by understanding their unique strengths.
  • Set individual and team priorities and structure resources to meet them.
  • Communicate effectively to present the big picture and show solidarity with team members.

Benefits

  • Comprehensive health benefits including medical, vision, dental, and life insurance.
  • 401(k) plan.
  • Employee discount.
  • Short term and long term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
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