Senior Operations Manager - 3PL

KCH Transportation • Nashville, TN

110d

About The Position

As a Senior Strategic Account Manager, you will play a key role in managing and expanding high-value customer accounts, driving revenue growth, and delivering exceptional logistics solutions. This is a strategic, relationship-driven role that requires deep industry knowledge, strong negotiation skills, and the ability to provide consultative supply chain solutions to clients.

Requirements

• BS Degree in Business, Logistics or related work experience required.
• Understanding and knowledge of the Transportation and Logistics industry.
• Understanding and knowledge of DOT regulations and standards.
• 3 years of experience in logistics, transportation and/or distribution preferred.
• 2 years of experience in a supervisory or leadership role preferred.

Responsibilities

• Develop long-term relationships with high-value customers, ensuring their freight and supply chain needs are met.
• Identify and capitalize on upsell and cross-sell opportunities to maximize account profitability.
• Act as a trusted advisor, providing customized logistics solutions based on client needs.
• Secure and manage contractual agreements with clients and carriers to optimize costs and service levels.
• Oversee shipment execution, supply chain efficiency, and risk mitigation for assigned accounts.
• Work closely with internal teams to deliver seamless logistics services.

Benefits

• Competitive Base Pay + Commission Incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees