Senior Operations Maintenance Planner

QTS Data Centers•Irving, TX

23h•Onsite

About The Position

The Senior Operations Maintenance Planner has end-to-end accountability for maintenance planning, schedule integrity, and operational readiness for assigned sites or campuses. The role balances preventive maintenance requirements, vendor capacity, site risk posture, and operational constraints to ensure maintenance and drill activities are sequenced and executed safely, consistently, and without undue risk to uptime. The Planner actively challenges inputs, adjusts timing, and escalates risk based on real-time site conditions—enforcing planning discipline, standardization, and risk-based prioritization across internal teams and third-party vendors to identify and support stable, predictable operations. At QTS Data Centers, we are proud to stand at the forefront of today’s dynamic digital transformation. Our world-class data centers empower our customers’ most strategic growth initiatives, positioning us as a global leader in digital infrastructure. As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals. At QTS, we are Powered by People. Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we’re achieving remarkable things and shaping the future of digital infrastructure. And we’d like to invite you to join us.

Requirements

Bachelor’s Degree in Business, Engineering or similar discipline, or equivalent professional experience.
Three or more years’ of professional experience in data center, mission critical environment, or other maintenance role.
Ability to travel up to 10%.
Excellent written and verbal communication skills.
Exhibits excellent interpersonal skills with all levels of the organization.
Strong organization, multi-tasking, and prioritization teamwork skills.
Strong coordination skills between multiple stakeholders, third-party contractors, consultants and clients.

Nice To Haves

Project management experience and/or Project Management Professional (PMP) certifications.
Prior experience working in mission critical data center environments.
Experience with the following software tools: ServiceNow, Smartsheet, or other CMMS platforms.

Responsibilities

Ownership of site or multi-building maintenance calendars, including sequencing and prioritization.
Authority to approve, defer, or re-sequence preventive maintenance based on risk, readiness, or site conditions.
Ownership of all maintenance demands across buildings and systems.
Accountability for ensuring maintenance execution aligns with uptime protection strategies, not just compliance.
Ownership of maintenance backlog health, aging, and corrective prioritization.
Oversight of vendor work schedule and ensuring acceptable timeline to proceed.
Enforce planning standards, documentation quality, and readiness requirements.
Holding vendors accountable to schedule adherence, SLA performance, and scope clarity.
Identifying vendor-driven risks and escalating or mitigating them proactively.
Identify critically based inventory on system risk and long lead supply chain demand.
Ensuring inventory availability is aligned with planned maintenance and known vulnerabilities.
Exercising judgment to escalate gaps that create unacceptable execution risk and implement solutions.
Coordinating replenishment priorities when constraints exist.
Establishing annual drill calendars aligned to site-specific risk profiles.
Determining drill sequencing, scope, and coordination across buildings.
Ensuring drills are planned to meaningfully test readiness, not simply satisfy requirements and executed.
Ownership of reporting drill completion and adherence.
Identifying corrective actions and ensuring closure through disciplined follow-up.
Providing leadership with a clear, defensible view of site readiness posture.