Senior Operations Integration Manager (Remote)
About The Position
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Business Operations Integration Manager - REMOTE. This role is pivotal for enhancing our operational workflows and ensuring seamless client experiences from inquiry to clinician utilization. You will manage a team, track key metrics, and implement processes to drive efficiency. The ideal candidate will emphasize accountability and measurable results, while fostering a culture of improvement across our operational functions. Your experience will directly influence our service delivery and client satisfaction levels. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
Requirements
- 5–10 years operations experience (healthcare/services preferred)
- Proven KPI/scorecard ownership + follow-through
- Remote/offshore team management using SOPs, QA, and metrics
- Strong project execution; calm, direct communicator
Responsibilities
- Run weekly cadence: KPI scorecard, accountability meeting, action tracking
- Improve intake/scheduling workflows; create/enforce SOPs + QA
- Track demand vs capacity and drive utilization
- Lead projects end-to-end (scope → delivery)
- Manage a lean admin model: 4 offshore (PH) + ≤2 onshore via workflows and metrics
- Coordinate operational handoffs with billing/RCM support to reduce preventable issues
Benefits
- Flexible remote working arrangement
- Opportunity to impact operational processes
- Work with a dynamic and supportive team
- Access to professional development and training
- Work-life balance and vacation policies
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
