Senior Operations Engineer, AMZL Process Engineering

Amazon•Nashville, TN

About The Position

Amazon Logistics (AMZL) is changing the way we interact with customers around the globe every single day and solving some of the biggest logistical challenges facing not just Amazon, but the entire industry. To meet the needs of millions of customers worldwide in an environment where speed is of the essence, we are consistently looking for the next breakthrough or innovation which will disrupt the delivery business and enable a step change in the way millions of customers get their orders. AMZL Process Engineering Team is searching for an innovative and solutions-oriented engineering leader to lead the initiative of developing and delivering next generation, world-class delivery stations. This is a unique opportunity at a critical juncture in Amazon’s growth to drive end to end product delivery from inception to execution. We are looking for a hands-on leader with experience managing new product and process development for high dollar value programs. In this role, you will collaborate with internal and external teams to design high-quality, cost-effective solutions for our last mile delivery systems. To be successful in this role you will need to be able to influence and work with senior leaders across multiple organizations and geographies. You will work with organizations such as Worldwide (WW) Engineering and Design, WW Tech SME, Last Mile Delivery and Tech, Supply Chain, Finance, Safety, as well as Operations to innovate at scale and drive the development roadmap. You will manage large, complex initiatives, deal with ambiguity and advocate on behalf of the customer to develop the next generation of AMZL delivery station. You will work with a team of highly skilled and highly engaged engineers in a fast-paced and often ambiguous environment. Our team works on the short, medium and long-term, incremental and radical innovation of process infrastructure, layout and standards for new launch and legacy delivery stations. You will be challenged; you will learn; you will work on high impact, high visibility projects; you will grow.

Requirements

5+ years of maintenance or engineering experience
Bachelor's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field
Experience and strong technical background in relevant fields of automated or non-automated material handling equipment
Experience with CAD software (AutoCAD, REVIT, BIM 360, etc.)
25% expected travel based on business needs

Nice To Haves

Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field
Experience in Lean Management, Six Sigma and other operations engineer tools
Experience in Logistics, Distribution or Fulfillment processes
7+ years of maintenance or engineering experience
Experience with complex automated material handling equipment, packaging technologies, and systems and high-speed manufacturing
Experience working under pressure in a cross-functional organization

Responsibilities

Lead idea generation for innovative design/process solutions to existing operational problems
Initiate, define, plan and manage the roll out of the product features and enhancements for the current and next generation of AMZL Delivery Station
Work closely with a partner teams in Engineering, Tech and Operations to build impactful products
Own and deliver against plans, providing network reporting, financial approval and leadership approval for all stages of program progression
Act as technical expert in area of ownership, providing technical expertise to other Engineering teams, alongside providing technical challenge for suppliers and partners
Own internal process innovations across the Engineering Org, including owning road-mapping and planning for given area of responsibility and ensuring roadmap is delivered
Present concepts, designs, program updates and roadmap to senior leadership on a frequent basis. Strong written and verbal communication skills.
Ensure customer satisfaction by following through with requests and ensuring needs are met as accurately and immediately as possible
Coordinate with Tech/Software teams, driving the operational execution of software enhancements as well as ensuring the software supports the physical design/process innovations