Senior Operations Deputy

ECS Tech Inc•Fairfax, VA

About The Position

ECS is seeking a Senior Operations Deputy to provide administrative and operational support for several ongoing efforts supporting development of Artificial Intelligence (AI) and Machine Learning (ML) solutions for the Department of War and Intelligence Community. The Senior Operations Deputy will report directly to the Program Manager of Business Operations.

Requirements

Must be a US Citizen with an active Secret Security Clearance
Bachelor’s degree in Business or related field
5+ years of experience in operations or business management; exposure to HR administration and recruiting a plus
Proficiency in Microsoft Office (Teams, Word, Excel, Outlook, PowerPoint, etc.)
Able to communicate effectively both in-person and through written correspondence with candidates, peers, managers, and leadership
Thrives in a fast-paced environment with the ability to quickly adjust to changing customer priorities
A team player with proven ability to positively interact with peers and executive management
Detail oriented, self-motivated, proactive, strong organizational skills and ability to prioritize
Experience developing and maintaining relationships and partnerships with customers, stakeholders, peers and partners

Responsibilities

Work closely with Program Directors and Operation Teams to support and improve day-to-day business operations, ensuring priorities, initiatives, and activities are coordinated across delivery and internal operations.
Provide operational support to Program Management Teams relating to procurement, staffing, recruiting, facilities, and ongoing program initiatives.
Compile, proofread, and deliver weekly and monthly reports to management.
Generate and maintain Service Line–level processes, workflows, and standard operating procedures that support consistent execution across programs and growth efforts.
Analyze operations and business practices to improve efficiency; provide recommendations for processes and integration of tools that can improve automation, collaboration, or knowledge processes.
Assist with knowledge management and Teams organization.
Support planning and execution of large-scale program collaboration events and meetings.
Act as main point of contact for incoming employees – supporting the candidate onboarding process from offer acceptance to start of first day.
Act as main point of contact for offboarding separating employees within the programs, coordinating with corporate departments.
Collaborate with the Talent Acquisition, Human Resources, and IT teams to resolve challenges and continuously improve onboarding and offboarding processes.
Update personnel rosters, org charts, spreadsheets, and other internal trackers.
Assist with developing a comprehensive internship pilot program within the Data & AI Service Line.
Provide procurement and subcontracting support to multiple programs.
Support ongoing Subcontracts management for Data & AI Service Line to include maintaining Subcontracting program tracker for multiple data points, including periods of performance, dollar amount, points of contact, prime contracts, etc.
Coordinate NDAs with multiple subcontractors spanning multiple programs.