Senior Operations Consultant-OMBP
About The Position
Highly skilled Senior Operations Consultant to support and enhance OMBP’s core banking platform, Encore, with a focus on testing, issue resolution, and functional enhancements. This role will serve as a primary operational subject matter expert for Encore, assisting in translating business needs into system requirements, coordinating enhancements, and ensuring production integrity for teller and sales workflows. The ideal candidate will possess strong communication and documentation skills, hands-on experience with the application, and a deep understanding of banking system processes such as account maintenance, fee handling, servicing workflows, and reporting. This position will play a pivotal role in ensuring Encore remains stable, compliant, user-friendly, and aligned with operational needs across global banking centers and internal business partners.
Requirements
- Strong communication skills
- Documentation skills
- Hands-on experience with the application
- Deep understanding of banking system processes such as account maintenance, fee handling, servicing workflows, and reporting
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
