Senior Operations Analyst Revenue Cycle-Remote

Mayo Clinic-posted 3 months ago
$91,000 - $133,764/Yr
Full-time • Senior
Remote • Rochester, MN
Hospitals
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

The Senior Operations Analyst plays a critical role in leading and developing a team focused on credit balance optimization within the Enterprise Revenue Cycle. This position also manages large-scale projects, coordinates cross-functional resources, drives system optimization, and process improvement initiatives across Mayo Clinic's group practices and Mayo Health System. The ideal candidate will possess a blend of advanced technical skills, strong soft skills, and strategic thinking.

  • Lead and mentor a team dedicated to credit balance resolution, fostering skill development and operational excellence.
  • Plan and manage large projects, coordinating resources to implement new systems, programs, and processes.
  • Identify opportunities for system optimization to enhance efficiency, reduce redundancy, and improve user experience across revenue cycle platforms.
  • Provide detailed project documentation, including design specs, project plans, and process flows for leadership review.
  • Guide and support project, process, implementation, and training teams; make key design and process decisions.
  • Conduct and facilitate complex business analysis for enterprise-wide process improvement and system performance enhancement initiatives.
  • Utilize extensive experience with Microsoft products—especially Excel—to analyze data, identify trends, and develop actionable solutions.
  • Build and maintain dashboards to monitor performance, support decision-making, and communicate insights to leadership.
  • Collaborate with Systems and IT to design and implement new business processes and system applications.
  • Lead effective meetings, workgroups, and committees across Mayo Clinic.
  • Facilitate negotiations and resolve issues collaboratively with internal and external stakeholders.
  • Mentor and develop staff, maintaining knowledge of the current healthcare environment.
  • Present at local, state, and national conferences and user group meetings as needed.
  • Ensure a strong control environment to uphold Mayo's Standard of Ethics and minimize financial and legal risks.
  • Bachelors with 10 years of relevant experience.
  • Relevant experience is considered in Finance Revenue Cycle, or Healthcare.
  • Master's preferred.
  • Previous healthcare experience preferred.
  • Advanced technical skills, advanced Microsoft skills, soft skills, previous experience with system optimization, and training experience preferred.
  • Knowledge and experience in Project Management is required.
  • Extensive knowledge of physician and hospital billing systems for governmental, managed care, and commercial payers is preferred.
  • Strong proficiency in Microsoft Excel and other Microsoft Office tools; experience with data visualization and dashboard tools is required.
  • Demonstrated ability to identify trends, implement solutions, and manage large-scale projects.
  • Proven experience in optimizing enterprise systems and leveraging technology to streamline operations.
  • Customer-service oriented, timely in responses to requests for service/information.
  • Ability to manage multiple tasks and priorities, work independently, and demonstrate leadership skills.
  • Requires knowledge of revenue cycle systems.
  • Healthcare Financial Management Association (HFMA) Certification preferred.
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Operations Analyst Resume Examples
•
Operations Analyst Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service