Senior Operations Analyst, Executive Insights and Reporting

Palo Alto NetworksSanta Clara, CA
123d$130,000 - $209,000

About The Position

We are seeking a highly skilled Senior Business Data Analyst to lead executive-level reporting and deliver high-impact insights that inform strategic decisions across our business. This individual will be a trusted partner to senior leadership, capable of owning complex datasets, producing clear and concise executive reports & dashboards, and translating raw data into meaningful, actionable insights.

Requirements

  • Deep understanding of data structures, business acumen, and advanced technical ability—particularly in SQL—as well as a strong sense of storytelling through data.
  • 5+ years of experience in a data analyst or business intelligence role, preferably supporting senior leadership or executive teams.
  • Advanced SQL skills with the ability to write complex queries across large, normalized datasets in Big Query.
  • Strong experience with Tableau (to include dashboard development, data blending, calculated fields).
  • Proficiency with data visualization tools (e.g., Tableau) and a strong eye for design and storytelling.
  • Experience working with large datasets from platforms such as Salesforce, Gainsight, Clarizen, or similar.
  • Strong business acumen and understanding of post-sales operational metrics and drivers.
  • Proven ability to turn raw data into clear insights, with experience influencing business strategy through analysis.
  • Advanced proficiency in Google sheets including formulas, pivot tables, and scripting.
  • Excellent communication and collaboration skills, especially in cross-functional environments.

Responsibilities

  • Develop, maintain, and scale executive dashboards and scorecards that support GCS business management & operating cadences.
  • Manage data governance to ensure reporting accuracy and reliability across multiple systems and data sources.
  • Translate complex datasets into insightful narratives that influence executive decision-making and strategic direction.
  • Partner with cross-functional stakeholders across Strategy, Finance, Operations, and Product to align metrics, KPIs, and data definitions.
  • Identify data gaps and inconsistencies, recommending and implementing improvements to data architecture and business logic.
  • Support ad hoc analysis requests from executive stakeholders with speed, clarity, and accuracy.
  • Help drive a data-first culture by mentoring team members and sharing best practices around data hygiene, dashboard design, and insight generation.

Benefits

  • FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees.
  • Mental and financial health resources.
  • Personalized learning opportunities.
  • Restricted stock units and a bonus.
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