Document Scanning Specialist

Ricoh • Bloomfield, CT

2d • Onsite

About The Position

Join our dynamic team as a Senior On-Site Service Specialist, where you
will play a 
pivotal role in transforming our clients' experience through top-notch
operations support. You will 
engage with cutting-edge technology in high-volume duplicating, production,
sorting, and mailing 
tasks, ensuring seamless operations and client satisfaction. Whether it is
performing maintenance, 
troubleshooting, or providing reception services, you will be the heart of our
service delivery.

Requirements

• High school diploma or GED, coupled with minimum one year of relevant work experience.
• Proficiency in basic computer skills, including MS Office Suite.
• Strong communication skills and ability to thrive in a fast-paced, customer-centric  environment.

Nice To Haves

• Previous experience in copy jobs or related fields.
• Basic knowledge of electronics and copier equipment repair.
• Valid driver's license with minimum auto insurance coverage.

Responsibilities

• Operate high-volume 2D or 3D print and copy machines, ensuring top-notch quality and  efficiency.
• Provide essential equipment troubleshooting and escalate technical issues promptly for  resolution.
• Deliver exceptional customer service by addressing inquiries, coordinating service calls,  and managing job requests.
• Maintain meticulous records, manage inventory, and calculate charges for services  rendered.
• Collaborate with team members to ensure smooth delivery of completed jobs and support  various building functions.
• Embrace flexibility by occasionally assisting with meeting room setups, light maintenance,  and reception duties.
• Uphold safety standards and adhere to protocols while handling equipment and materials,  ensuring a secure work environment.

Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees