Senior On-Site Service Specialist

Ricoh • Kingsport, TN

4d • Onsite

About The Position

The Mailroom & Operations Support Specialist is responsible for providing a wide range of operational support services, including mail processing, delivery, copy center operations, and light building maintenance. This role requires a dependable, detail-oriented individual with strong customer service skills and the ability to work efficiently in a physically active environment. Responsibilities vary daily based on business needs.

Requirements

• Ability to lift packages regularly and perform physical tasks throughout the day.
• Ability to lift arms above head level for light maintenance work.
• Capacity to walk 6+ miles per day, including stair climbing, depending on assignments.
• Basic familiarity with spreadsheets and accurate data entry skills.
• Willingness and ability to cross-train and work in multiple functional areas.
• Flexible schedule; shift times and role assignments may change day-to-day.
• Strong interpersonal skills and a consistently positive attitude.
• Customer-service mindset with the ability to work well with employees across various teams.

Nice To Haves

• Previous experience in mailroom, facilities, or shipping/receiving environments.
• Experience operating mail machines, copiers, or print production equipment.
• Valid driver’s license with a clean driving record.

Responsibilities

• Sort inbound and outbound mail accurately and efficiently.
• Prepare outgoing mail using postage machines.
• Hand-deliver mail to employee cubicles and offices in nearby buildings.
• Maintain organization and flow of daily mail operations.
• Drive a company vehicle throughout the Eastman plant using an assigned delivery route.
• Collect and deliver mail from building to building in a timely manner.
• Ensure safe driving practices and adherence to company policies.
• Print, assemble, and bind manuals, documents, and training materials.
• Produce business cards and other internal print requests.
• Operate copy, print, and finishing equipment with accuracy.
• Perform light-duty facility tasks such as replacing light bulbs and minor upkeep.
• Assist with moving cubicle contents or small office items.
• Support building operations team with miscellaneous tasks as assigned.

Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed