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WPS Health Solutions is seeking a Senior OnBase Systems Administrator to join our dynamic team. In this role, you will function as an application owner supporting Commercial Off The Shelf (COTS) solutions from end to end. Your responsibilities will include assisting or leading installations and upgrades, researching security resolutions, and resolving customer incident reports. You will also be tasked with investigating proactive solutions to enhance system performance and user experience. As a Senior OnBase Systems Administrator, effective communication is crucial. You will need to possess strong verbal and written communication skills to interact professionally with staff, management, vendors, and other stakeholders. Your ability to influence others through clear explanations of facts, policies, and practices will be essential. Additionally, you should be comfortable explaining technical subject matter to non-technical audiences, ensuring that all team members are aligned and informed. This position requires a proactive mindset and a passion for building and improving systems. You will collaborate with senior team members and other IT teams to assess current processes and identify potential enhancements to improve customer use of financial data. Working independently with general supervision, you will need to be flexible and organized, adapting to the technology available and managing your work effectively. In this role, you will gain valuable experience working in an Agile SCRUM-based environment, supporting highly visible solutions that meet the growing demands of the business. You will work with a complex OnBase enterprise platform, providing in-depth root cause analysis, design, and support for departmental systems. This position also offers the opportunity to serve our Nation's military, veterans, Guard and Reserves, and Medicare beneficiaries, making a meaningful impact in the community.
