Branch Digital Executive

UOB

6d

About The Position

As a Senior Officer at United Overseas Bank Ltd, you will play a pivotal role in supporting departmental operations, ensuring compliance with established policies, and contributing to the efficient delivery of services. You will be responsible for executing key processes, resolving complex issues, and providing guidance to junior team members, all while upholding UOB's commitment to excellence and customer satisfaction.

Requirements

• Bachelor's degree in Business Administration, Finance, Economics, or a related field.
• Minimum of 3-5 years of experience in a banking or financial services environment, with a proven track record of operational excellence.
• Strong understanding of banking products, services, and operational processes.
• Excellent analytical and problem-solving skills, with the ability to identify issues and propose effective solutions.
• Demonstrated ability to work independently and collaboratively within a team-oriented environment.
• Exceptional communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with relevant banking systems.
• High level of integrity, attention to detail, and a strong commitment to compliance and risk management.
• Ability to adapt to a fast-paced and evolving work environment.

Responsibilities

• Execute and oversee daily operational tasks, ensuring accuracy, timeliness, and adherence to bank policies and regulatory requirements.
• Act as a primary point of contact for internal and external stakeholders, addressing inquiries, resolving issues, and escalating complex matters to management when necessary.
• Prepare and review reports, documentation, and data analysis to support decision-making and operational efficiency.
• Participate in the implementation of new processes, systems, and initiatives, contributing to their successful integration and adoption.
• Provide training and mentorship to junior officers and support staff, fostering their development and ensuring a high standard of performance.
• Identify areas for process improvement and contribute to the development and implementation of solutions to enhance operational effectiveness.
• Ensure strict compliance with all internal controls, risk management frameworks, and relevant banking regulations.
• Handle sensitive information with discretion and maintain a high level of confidentiality.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees