Senior Officer, Retail Unit Trust Operations (1-Year Direct Contract)

UOB•Phoenix, AZ

54d

About The Position

About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description Requirements: Act as liaison person between business and outsourced vendor to ensure timely transaction processing of Unit Trust and service delivery of client’s requirements. Prepare UT (Unit Trust) instructions to UOB vendor for processing. Update UT account opening and demographic detail Handle queries from Internal and External parties within the agreed timeline. Ad-hoc clean up of exercise and projects. Support businesses and other stakeholder for all initiatives and new product embarked on Monitor procedures and ensure compliance to regulatory and internal guidelines. Review existing SOP and timely update for new processes. Ensure processes are performed within agreed turnaround times with NIL errors/delays Detect and escalate exceptions promptly & track for closure Participate in projects discussion, share inputs for process improvements and work closely with Superiors Requirements: Degree-holder of a relevant discipline Proficient in MS office - Excel, PowerPoint, Word Good verbal and written communication skills to effectively interact with colleagues and external parties. Ability to work independently and in teams Dedicated, self-driven and highly motivated Good attitude, open-minded and able to work in a fast-paced and changing environment Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site

Requirements

Degree-holder of a relevant discipline
Proficient in MS office - Excel, PowerPoint, Word
Good verbal and written communication skills to effectively interact with colleagues and external parties.
Ability to work independently and in teams
Dedicated, self-driven and highly motivated
Good attitude, open-minded and able to work in a fast-paced and changing environment

Responsibilities

Act as liaison person between business and outsourced vendor to ensure timely transaction processing of Unit Trust and service delivery of client’s requirements.
Prepare UT (Unit Trust) instructions to UOB vendor for processing.
Update UT account opening and demographic detail
Handle queries from Internal and External parties within the agreed timeline.
Ad-hoc clean up of exercise and projects.
Support businesses and other stakeholder for all initiatives and new product embarked on
Monitor procedures and ensure compliance to regulatory and internal guidelines.
Review existing SOP and timely update for new processes.
Ensure processes are performed within agreed turnaround times with NIL errors/delays
Detect and escalate exceptions promptly & track for closure
Participate in projects discussion, share inputs for process improvements and work closely with Superiors