Senior Officer, IT Security Operations (Contract)

UOB • Phoenix, AZ

19d

About The Position

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Requirements

• Bachelor's degree in Business Administration, Finance, Economics, or a related field.
• Minimum of 3-5 years of experience in the banking or financial services industry, with demonstrable experience in an operational or support role.
• Strong analytical and problem-solving skills with meticulous attention to detail.
• Excellent written and verbal communication skills, with the ability to articulate complex information clearly and concisely.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with banking-specific systems.

Responsibilities

• Oversee and execute daily operational tasks within the assigned department, ensuring efficiency, accuracy, and adherence to established procedures.
• Monitor and ensure strict compliance with all relevant banking regulations, internal policies, and risk management frameworks. Identify potential risks and escalate issues appropriately.
• Proactively identify areas for process improvement and contribute to the development and implementation of more efficient workflows and systems.
• Prepare and analyze various reports, data, and documentation to support decision-making and provide insights to management.
• Liaise effectively with internal departments, external vendors, and clients to facilitate smooth operations and resolve queries or issues.
• Provide guidance and support to junior team members, assisting in their development and understanding of departmental functions.
• Participate in and contribute to departmental projects and initiatives as required, ensuring timely completion and effective outcomes.
• Maintain a high standard of customer service in all interactions, addressing inquiries and resolving issues professionally and efficiently.

What This Job Offers

• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees