Senior Office Administrator

Waste Management • Cicero, IL

132d

About The Position

Provides advanced clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations, including recording and reporting data. This senior level specialist is more experienced in an administrative / operational support role and may be expected to perform at a higher level of responsibility and with minimal supervision in comparison to the entry-level specialist position. Duties and tasks are varied and may be somewhat complex. Resolves most questions and problems and refers only the most complex issues to higher levels.

Requirements

• High school diploma or G.E.D. (accredited).
• Three years relevant work experience in a comparable role.
• Knowledge and practical ability to use a computer and Microsoft Office software.

Nice To Haves

• Computer skills with Word and Excel.
• Great customer service.
• Independent worker.
• Great Multi-Tasker.
• Good organizational skills.

Responsibilities

• Assists in troubleshooting and resolving safety, service, and operational issues.
• Creates, distributes, and closes-out customer tickets on a daily basis.
• Maintains and distributes department related information on a daily basis.
• Communicates with other supervisors and managers about operations and/or dispatch issues.
• Completes and maintains a variety of reports as directed by the department manager.
• Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor.
• Assists with data collection and reporting required for incentive pay programs.
• Assists with the processing of payments and other financial tasks as necessary.
• Assists in the implementation of operational projects as needed.
• Communicates with customers about service issues as needed.
• Communicates with employees about scheduling and work assignments as needed.
• May enter and maintain Service Machine SMART data on a daily basis.
• Performs other duties as assigned.

Benefits

• Industry-leading health insurance.
• 3 Weeks Paid Time Off.
• 401k + Company Match.
• 100% Paid Tuition, Books & Fees for 135+ education programs.
• Discounted Stock Options.
• Yearly boot allowance, uniforms, safety vests and protective eye wear.
• An opportunity to work with an empowering workforce and career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Waste Management and Remediation Services
• Education Level: High school or GED