Senior Occupancy Planner

JLL•Phoenix, AZ

15d•Onsite

About The Position

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. This role requires on-site presence four days a week at local client sites. What this job involves: As a Senior Occupancy Planner, you will be responsible for fostering partnerships with both the client’s Real Estate Organization and end users to cultivate innovative space solutions. You will ensure consistent delivery of planning services and effectively manage and report occupancy data within the parameters of the client's workplace programs and strategy. Acting as a trusted advisor, you will translate data into actionable recommendations, support scenario planning, and ensure all site-specific strategies are aligned with enterprise-wide portfolio priorities. Driving optimal occupancy planning solutions Your primary focus areas for this role will be managing the development of occupancy plans, sequencing region, site, and group-level moves, and resolving planning issues identified during client planning sessions. You will ensure the alignment of planning with corporate guidelines and that all scenarios maximize the use of space. You will recommend, educate, and enforce space policies/standards, procedures, and protocols, notify the client of customer-requested exceptions, and, as necessary, assist in developing site-specific Planning Strategies with Senior Leadership. You will be a Subject Matter Expert in the client's workplace program and in using data to drive solutions that increase productivity. You will be a leader in the Occupancy Planning and account team, modelling superior client relationship management and strategic thinking. Reporting One of your major requirements will be to get familiar with space utilization methods and the presentation of utilization data. Interacting with organizational leadership, you will identify space requirements and prepare and update project status reports on actual versus projected seat demand at the building level. In addition, you will report on current supply and capacity, forecast inventory changes as required, and work with the client to reconcile any discrepancies from top-down projections. What your day-to-day will look like: Respond to rapidly changing business needs with flexibility and commitment to solve for new requirements/scope. Create and develop business programming, restack programs, allocation plans, adjacency diagrams, test fits, migration plans and move sequencing for planning projects. Use creative and analytical thinking to generate multiple solution options for complex occupancy problems, such as M&A, rapid growth, consolidations, or economic disrupters Aggregate and analyze data from multiple sources Utilizing a CAFM/IWMS database, manage allocations and maintain data accuracy. Coordination with Space Data Insights Team

Requirements

A bachelor’s degree in real estate, Finance, Architecture, Design, Construction Management, or related field is preferred.
5 to 7 years work experience in occupancy or space planning at a strategic level; interior office planning; or move/project management in a corporate real estate setting as a vendor or end user.
Proficient in AutoCAD for test fit option development. Intermediate to advanced proficiency preferred.
Proficient in CAFM/IWMS database (i.e. FMS, Manhattan, Tririga, Archibus, or similar). Intermediate to advanced proficiency preferred.
Advanced proficiency in MS Office (Excel, PowerPoint, and Word) and Adobe Acrobat, with the capability to master client specific programs.
Self-motivated, able to work independently and within a team to build relationships and interact effectively with business partners.
Comfortable with frequent or rapid change; flexibility to adapt to shifting priorities.

Nice To Haves

A working knowledge of occupancy utilization, office design principles and trends such as the mobile or collaborative workplace is preferred.
Excellent written and verbal communication skills; able to tactfully deliver difficult messages, and tailor information to the audience.
Ability to lead through influence.
Expert level data analytical skills and ability to articulate stories through data.
Attentive to detail and accuracy - particularly numbers and spatial creativity

Responsibilities

Managing the development of occupancy plans
Sequencing region, site, and group-level moves
Resolving planning issues identified during client planning sessions
Ensuring the alignment of planning with corporate guidelines and that all scenarios maximize the use of space
Recommending, educating, and enforcing space policies/standards, procedures, and protocols
Notifying the client of customer-requested exceptions
Assisting in developing site-specific Planning Strategies with Senior Leadership
Identifying space requirements
Preparing and updating project status reports on actual versus projected seat demand at the building level
Reporting on current supply and capacity
Forecasting inventory changes as required
Working with the client to reconcile any discrepancies from top-down projections
Responding to rapidly changing business needs with flexibility and commitment to solve for new requirements/scope
Creating and developing business programming, restack programs, allocation plans, adjacency diagrams, test fits, migration plans and move sequencing for planning projects
Using creative and analytical thinking to generate multiple solution options for complex occupancy problems, such as M&A, rapid growth, consolidations, or economic disrupters
Aggregating and analyzing data from multiple sources
Utilizing a CAFM/IWMS database, manage allocations and maintain data accuracy
Coordination with Space Data Insights Team