Senior Networking Specialist

City of New York•Brooklyn, NY

13d•Onsite

About The Position

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit www.nyc.gov/oti to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. The successful candidate will serve as a Senior Networking Specialist reporting to the Infrastructure Management division.

Requirements

A baccalaureate degree from an accredited college including or supplemented by 24 credits in the field of voice and/or data telecommunications or in a pertinent scientific, technical, electronic or related area, and four years of satisfactory fulltime experience in the performance of analytical, planning, operational, technical, or administrative duties in a voice and/or data telecommunications or closely related electronics planning, management, and/or service organization, one year of which must have been in a highly specialized capacity and 18 months must have been in an executive, managerial, or administrative capacity or in the supervision of staff performing work in the voice and/or data telecommunications field; or
An associate degree from an accredited college including or supplemented by 12 credits in the field of voice and/or data telecommunications or in a pertinent, scientific, technical, electronic or related area and five years of experience as described in "1" above; or
Education and/or experience equivalent to "1" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and one year of the specialized experience as described in "1" above and must possess the 18 months of executive, managerial, administrative or supervisory experience as described in "1" above.

Responsibilities

Deploy accurate and timely network configs on the Cisco IOS, IOS-XR, IOS-XE, and other related platforms.
Design, strategize, configure various networking protocols such as BGP, MPLS, ISIS, and OSPF
Handle all assigned Service Now requests and incidents by providing technical support as well as configuration of the various network devices
Work in coordination with other OTI teams to solution users requirements for standard and customized implementations.
Create Visio diagrams to show changes to the current infrastructure when implementing a solution, create new network diagrams for new solutions and ability to visually show a complex solution being proposed to solve a business/agency requirement
Design, strategize, configure all load balancing/build requests as per agency requirements and guide/advise the application owner to ensure optimized configurations
Extensive knowledge. configuration abilities and troubleshooting skills including but not limited to QoS, multicast, NTP, VLAN configurations, TACACS, HSRP/GLBP, BGP/MPLS/ISIS/EIGRP, Content Networking and network routing
Work with the other support teams such as Optical Network, Network Field Operations, Datacenter Operations, Proxy Support, etc. to build and/or troubleshoot network related activities
Assist agency & internal support teams such as ITSEC, Unix, Wintel etc. to support all OTI platforms
Provide tier 3 escalation support as and when needed.
Handle special projects and initiatives as assigned.