Senior Network Technician

Drexel • Philadelphia, PA

3d • Onsite

About The Position

The Senior Network Technician provides support for core technology infrastructure; maintains and assists first level support, troubleshooting problems and upgrading network equipment; works in close cooperation with other Drexel networking and systems staff to implement common procedures and solutions that improve network services; works with computer lab and desktop support staff to solve network issues; and documents procedures and instructions as needed. Experience required: Ability to lift and move heavy equipment up to 50 pounds as required to install and manage network electronics and servers, power distribution and battery equipment, and vertical / horizontal racks and trays. Stamina to perform physical tasks in a demanding indoor and outdoor environment. Including walking, climbing stairs and ladders. Fine motor skills for tasks like running cables and working with small components. 12-15 years experience as a telecommunications or network technician working for any combination of telecommunications carrier, colocation provider, carrier hotel, university or hospital IT department, or other organization where you provide hands-on support for more than 50 data centers or telecommunications equipment rooms. 12-15 years experience making, managing, testing and troubleshooting fiber optic and copper interconnects / patch panel connections. Ability to work nights or weekends to participate in on-call rotations or to provide emergency service.

Requirements

• Ability to lift and move heavy equipment up to 50 pounds as required to install and manage network electronics and servers, power distribution and battery equipment, and vertical / horizontal racks and trays.
• Stamina to perform physical tasks in a demanding indoor and outdoor environment. Including walking, climbing stairs and ladders.
• Fine motor skills for tasks like running cables and working with small components.
• 12-15 years experience as a telecommunications or network technician working for any combination of telecommunications carrier, colocation provider, carrier hotel, university or hospital IT department, or other organization where you provide hands-on support for more than 50 data centers or telecommunications equipment rooms.
• 12-15 years experience making, managing, testing and troubleshooting fiber optic and copper interconnects / patch panel connections.
• Ability to work nights or weekends to participate in on-call rotations or to provide emergency service.

Responsibilities

• Assist team with installation/configuration of network equipment.
• Upgrade and troubleshoot network hardware.
• Make onsite visit to customers throughout campus to assist in network problem resolution.
• Collaborate with staff on problem resolutions.
• Understand operation of computer networks.
• Maintain and update current network documentations.
• Survey existing infrastructure and document as needed.
• Keep abreast with new developments and technologies in networking and related operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees